Customer Service Office

Conor O. Tompkins

**** ****** ****** 304-***-****

Apartment 107 **************@*****.***

Pittsburgh, PA 15232

Skills

• Analysis of relevant information and synthesis of concise products

• Editing papers and articles on a variety of topics relating to international affairs

• Understanding of international affairs in the national security context

• Experience in a variety of office environments

• I am proficient with Mac OSX, Windows OS, and Microsoft Office Suite

Educational Background

Policy Interests: Terrorism, Violent Non-state Actors, Intelligence Analysis, U.S. National Security Policy, South

America, Middle East

Relevant Coursework: Terrorism Capstone; Crisis Management in Complex Situations; Transnational Crime;

Arab Revolutions and Social Movements; Strategy and Policy; Quantitative Methods; Intelligence Collection,

Analysis, and Application; Macroeconomics

Graduate School of Public and International Affairs, University of Pittsburgh 2013

• Master of Arts, major in Security and Intelligence Studies

• Editor, Pitt Policy Journal

Duquesne University 2011

• Bachelor of Arts, double major in Political Science and International Relations

• Study Abroad National University of Ireland, Galway Spring 2010

• Study of the Spanish language through the 300 level

Government Experience

Intern, Congresswoman Shelley Moore Capito, Washington D.C. Office June-August 2012

• Attended Congressional hearings and produced summarized reports for Legislative Assistants

• Assisted Legislative Assistants with responding to constituent questions regarding government

policies

• Researched policy issues for Legislative Assistants

• Served as the first point of contact for constituents and government employees contacting the

Congresswoman via phone

• Answered constituent questions about national and local government services

• Led tours of the Capitol building for visiting constituents

Intern, Office of PA Senator John Pippy, Mt. Lebanon PA September-December 2009

• Drafted letters to constituents and local government authorities on behalf of the Senator

• Assisted with administrative support, including maintenance of constituent files

• Assisted constituents by interfacing with local government entities

• Represented the Senator at community events

• Answered constituent questions about local government services

Intern, West Virginia Department of Education, Office of Healthy Schools, Charleston WV June-August 2009

• Maintained database of education resources

• Developed database of student health information

• Assisted in the planning and execution of a state-wide teachers conference

• Assisted in the Office of Healthy Schools’ statewide anti-smoking campaign

Intern, West Virginia Department of Environmental Protection, Charleston WV June-

August 2008

• Provided administrative support for the office

• Maintenance of a database of wastewater-related development applications

• Assisted in the office’s efforts to transition to a paperless office

Intern, Congresswoman Shelley Moore Capito, Charleston WV District Office April-May

2008

• Drafted letters to constituents on behalf of the Congresswoman

• Assisted with administrative support, including maintenance of constituent files

• Answered constituent questions about national and local government services

Additional Experience

Program Coordinator II, Prevention Research Center, West Virginia University June

2012

• Created a database of funding sources for local non-profits focusing on community health

• The position involved researching lesser-known funding sources and organizing them into an

easily accessible database

Cashier, CVS Pharmacy, Pittsburgh PA June-August

2011

• Handled storefront cashier and stocking duty

Customer Service Associate, Krogers Company, Charleston WV February 2007-December

2008

• Handled general customer service, grocery bagging, and parking lot maintenance

Leadership and Volunteer Activities

• Lieutenant Commander, Sigma Nu Colony, Duquesne University

2010-11

• Excellence in International Relations Award, Duquesne University 2011

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