Customer Service Sales

Donisha Smith

*** *. ******* ***. ************, IL 60048 - 224-***-**** -

***************@*****.***

Objective To obtain a position that will continue to allow me

to utilize my knowledge and skills in customer

service, directing me to advancement and career

opportunities.

Experience LTD Commodities, Bannockburn, IL

Entry Data Operator

08/11-12/11 Seasonal

Enter personal check information of customers

Search company account names and numbers

Help open and sort mail

Make sure mail is placed into its correct bin

Send specific items to Account Maintenance

Assist Account Maintenance with flagging, fault

codes, and address changes

Intermediate experience with the following

programs; SAP, Melissa Data, 555, and Imps

Super Target, Vernon Hills, IL

Cashier

12/10 - 10/2011

Greeting customers on sight

Helping customers at the register check out

Exercising good customer service by engaging in

conversation

Presenting the Target Red Card to each customer,

offering saving on purchases

Carry-out monetary transactions

Foot Locker, Vernon Hills, IL

Sales Associate

08/09-12/10

Greeting customers on sight

Approaching customers and finding out what they are

looking for

Push sales on shoes, along with accessories and

shoe cleaner

Assist customers at the register

Make enough sales to reach an end of the day goal

Carry-out monetary transactions

Discovery Clothing, Vernon Hills, IL

Sales Associate

11/08- 05/09

Greeting customers on sight

Helping customers by answering all questions on the

sales floor

Checking out customers at the register, while

explaining all return and exchange policies

Carry-out monetary transactions

Skills Customer Service, Communications, Computer

literate, Speedy typing, Handling money, Motivated,

Education Dependable, Dedicated, Creative and Professional.

08-10 - Mundelein High School, Mundelein, IL -

Graduated

2010-College of Lake County High School's

Technology Campus-Early Childhood Education

06-08 - Lakes Community High School, Lake Villa, IL

References References are available upon request.

Contact this candidate