Sales Customer Service

JOVAN PRUNTY

*** ******** *** *** *** Long Beach, CA 90802

Cell: 540-***-**** Email: ***********@*****.***

Summary

To secure a position with advancement in the company where I can utilize my knowledge, experience and acquire

new abilities. I am highly organized and able to work independently and in a team.

WORK EXPERIENCE

General Market Department

Sales Agent

VXI Global Solutions- Los Angeles, CA Dec. 2011 – Present

• Maximized sales by facilitating and fostering relationships with each prospective customer in order to

determine their existing problem to further assist them.

• Improved overall sales conversion rate by implementing this previous method of facilitating and fostering

relationships with every incoming call.

• Handled highly sensitive information including prospective customer’s social security numbers and credit card

information.

• Presented myself with drive and initiative by graduating with the top sales conversion rate in my training

class.

Marketing Department

Field Marketer

Power Home Remodeling Group- Greenbelt, MD 2011

• Developed and executed client cultivation strategies for local sales and marketing campaigns.

• Interfaced with senior level decision makers within assigned partners to increase sales account penetration

to generate business development.

• Conducted short marketing presentations to decision makers within assigned customer base, which was

the marketing strategy for the company to schedule sales visits.

• Managed trade shows and delivered sales presentations to potential customers.

• Coordinated sales visits and marketing activity to assigned partners daily, which increased sales revenue

for the company.

North Grounds Recreation Center

Assistant Facility Manager

University of Virginia Intramural Sports- Charlottesville, VA 2009 – 2011

• Managed entire facility in manager's absence, which included supervision of all gym attendants, reports of

accidents.

• Increased recreation center’s efficiency by planning and organizing park events, handling customer account

disputes, as well as letter writing and editing.

• Exhibited efficient performance in regular clerical duties such as answering the phone to assist patrons,

scheduling gym reservations, data entry, customer service, maintained equipment, and kept track of

legitimate gym members.

Sales Representative

Vector Marketing- Roanoke, Virginia 2008-2009

• Developed exceptional rapport with customers, which allowed me to created on-going clients by

conducting business through personal sales presentations.

• Implemented new sales technique that included me adding my own personality into their sales pitch,

which made me the top seller in the office and increased the average weekly sales volume for the entire site

11%

• Analyzed accounts on a regular basis to ensure that compliance met with internal and external regulations.

• Recruited new Sales Representatives for the company, in which I reviewed the company’s top Sales

Representatives attributes in order to determine if prospective candidates were qualified for the position.

EDUCATION University of Virginia

Bachelor of Arts in Government, May 2011

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