Customer Service Assistant

Robreya Harrison

**** * **** ******

Long Beach, CA 90806

Telephone: 562-***-****

Email:********@*****.***

SEEKING: Full Time Job, Work Around School Schedule (which is evenings, and nights)

SKILLS

• Proficient in PowerPoint, Microsoft Publisher

• Great ability to do more than one thing at a time

• Demonstrated ability to independently learn new skills, handle stress, and solve problems

• Superb customer service skills

• Familiar with MS Word, Excel, Photoshop, additional computer programs/software

• Building and maintaining strong working relationships with customers, peers and management

• Dynamic and positive personality; comfortable taking charge and quickly adapting to change

• Excellent communication skills: influential communication, persuasion and negotiation

• Recognized ability to develop and maintain rapport with customers

• Experienced in self-managing work efforts to complete work in a timely manner while maintaining

high standard of quality

• Take personal responsibility for all work outcomes; thrive in competitive, fast-paced environments;

excellent work ethic

Sound analytical and problem solving skills

EDUCATION

• Polytechnic High School / Class of 2009 / graduated with a 3.5 GPA

• Long Beach City College / Still Attending / Current GPA 3.2 / Major in Psychology

• JOB EXPERIENCE

*Taylor Family Daycare

Over 4 years at Taylor Family Daycare as an assistant (filing paper work, pick up and drop offs,

preparing lunches holding parent meetings, making copies, faxing, power point during lessons for

the older children and their parents, typed documents, handling the money, receipts and time sheets,

also did field trips arts and crafts)

Located in Long Beach, CA 90806 Supervisor and Owner Sharon Taylor 562-***-**** ending pay

was $7 I left due to I desired more pay as well as it conflicted with my new found college schedule

*BLOOM

Employee at clothing store bloom, where I kept a positive and eager to work patient attitude, and a

never late clean record, as well as containing all of those attributes I assisted customers, did

transfers, and stocked, as well as kept a clean and organized area, I was mainly the dressing room

attendant, swept and mopped and took out the trash every time I closed, also on occasions I was

Cashier. Seasonal job, 3 months Nov 2012-Jan 2013 located in the Lakewood Mall, in Lakewod,

CA 90712, Manager Grace, Assistant Manager Helen. Start and end pay $8hr. Let go due to it was I

was just to be there as the holiday seasonal employee.

COMMUNITY ACTIVITIES/SERVICE

• Teachers Assistant for head of math department at Butler Middle School in Long Beach,

CA in 2007 I faxed made copies, prepared the teachers power point lesson, graded papers,

Xerox, typed up documents, sent important messages to the board or the students parents

• Teachers Assistant for science teacher at Butler Middle School in Long Beach, CA 2005 I

faxed made copies, prepared the teachers power point lesson, graded papers, Xerox, typed

up documents, sent important messages to the board or the students parents

• Teachers Assistant for reading department teacher at Polytechnic High School in Long

Beach, CA 2008-2009 I faxed made copies, prepared the teachers power point lesson,

graded papers, Xerox, typed up documents, sent important messages to the board or the

students parents

• Weekend Daycare Referral from Sharon Taylor founder of Taylor Family Daycare, I would

watch the same children that went to Taylor Family Daycare since Ms. Taylor did not do

weekends, I did the same thing I did when working at the establishment 2006-2011

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