Human Resources Customer Service

Marcia Jimenez

**** ******'s Way # ***, Hamilton, Ohio 45011

Home 513-***-**** Work 513-***-**** Cell 513-***-****

*************@*****.***

__

Education:

Indiana Wesleyan University

Master of Science Management

Specialization: Human Resources

Completed on January 17, 2011

Graduated on April 30, 2011

Miami University, Oxford, Ohio

Bachelor of Arts - Major: Psychology

Concentration: Children in Families

Graduated on August 22, 2008

Universidad Tecnologica de Santiago, UTESA

Santo Domingo, Dominican Republic

Bachelor of Science - Major: Computer Science

Completed on August 24, 1997

Experience:

Sugar Creek Packing Co.

2005 to Present

Review, analyze and make recommendations concerning any aspect of the Human

Resources department, provide continuing evaluation of programs and needs

as well as office management services, assume responsibility for

implementing various programs or procedures, and serve as an advisor to the

management group.

Manage all Human Resources areas, such as recruitment, interviews,

background checks,

orientations, benefits and payroll.

In charge of different trainings in human resources as well as personal and

food safety.

Ensure compliance with legal requirements and company policies

Assist with employees compensation

Translations/interpretations for Spanish speaking employees

Responsible for motivational programs

Investigate and prepare reports of all incidents/accidents within the

facility.

Hamilton City Schools 2000 to

2004

Educational Assistant

Assigned to Jefferson Elementary and serving other Hamilton schools as

translator.

Participated actively in all project related with Hispanic population.

Interpreted in parent conferences and IEP meetings in most of Hamilton city

schools.

Helped with psychological, speech and preschool evaluations.

Translated documents for teachers, parents, psychologists, counselors and

speech pathologists.

Contacted parents to set up meetings with different school staff, explained

report cards, behavior

problems, illness and reasons for detentions and suspensions.

Other duties included a three day after school program in which I assisted

12 Hispanic newcomers

with homework in different subjects, and after schools activities.

DNA Diagnostics Center 1997 to

2000

International Service Coordinator/Bilingual Customer Service

Operated the International Department of the laboratory, offering the

services to Legal

Counselors, Doctors, Laboratories, and to the public inside and outside of

the United States.

Marketing the services to all Spanish speaking countries especially South

America, Central

America and the Caribbean. Assisted in the media coverage for the Spanish

market and was

responsible for oral and written English/Spanish translations.

Other Work Experience:

Corporacion Dominicana de Electricidad, Sto. Dgo., Dominican Republic

1989 to 1997

Computer Department Supervisor

Managed budget for project of electricity for different towns and cities,

worked in different

computer operations, was responsible for written English/Spanish

translations, supervised staff

and created and kept a positive and motivated environment.

Skills & Special Trainings:

Bilingual: English/Spanish

Member of the Northeast Ohio Association of Translators (NOTA)

14 years of experience in public speaking

Computer literate: Windows 7/Vista/XP/98/95, Word, Excel, PowerPoint,

Lotus, WordPerfect, Access & Dynamics

Multicultural Diversity Program

Mainstream & ESL Teachers Working Together

CPR & First Aid

Certifications:

Employment Law

Certificate Nursing Assistant

Laboratory Operations In-Service

Group Dynamics and Behavioral Settings

Notary Public

References:

Available upon request

Contact this candidate