Management Software

Okana Graham

Programmer/ Developer / Network Administrator

The Mustique Company Limited, KCCU Financial Centre, P.O. Box 349, Kingstown

St. Vincent and the Grenadines, W.I.

Email: ***********@*****.*** / Mobile: +1-784-***-****

Linked-in: www.linkedin.com/pub/okana-graham/30/117/b96/

PROFILE

I am a hard-working, analytic and willing candidate. I possess a strong passion for software

development, seeking a career in software development across many platforms including

desktop and mobile applications.

I am self-motivated, resourceful and I enjoy acquiring new I.T. skills through self-taught

measures or any available resource. I enjoy researching and absorbing all areas of info-

technology.

I also possess several years of experience in the I.T. field starting as an assistant and

currently as a consultant. I can work individually or as a part of a team.

I approach all tasks in a methodical manner and will be a great asset to your organization.

SKILLSET

Experienced as a network/database and systems administration

Experience with Windows OS XP/Vista/7/8/Server 2000/Server 2003/2008

Experience with Symantec applications including Endpoint Protection and Backup exec suites

Experience administering and troubleshooting Microsoft Dynamics Great Plains

Active Directory, LAN/WAN, DHCP, DNS, TCP/IP Networking, Firewall / Router

Configurations

Microsoft Office 2003/2007/2010

C# Development with .Net technologies

Java Programming

Object Oriented Design Principles

Desktop Application Design

Experience with Visual Studio, NetBeans and Eclipse IDE’s

Minor skills in Objective-C, JavaScript, CSS, HTML, and PHP

EDUCATION

BSc Computing and Law 2008 – 2011

Software Development using C/C++, C# and Java

Object Orientation Design using C# and Java

Network Application Design

Applied Game Development using C# and XNA Game Studio

I.T. Project Management

Information Systems Management

Computer Networks / Security

Business and Commercial Law

Final Year Project – C# and Midi Piano Tutoring Application

EMPLOYMENT HISTORY

I.T. Consultant [The Mustique Company Limited] 2011 – Present

Implement software solutions to increase business productivity by designing or procuring

software.

Provide Windows domain administration services for the network

Install and troubleshoot Microsoft Dynamics Great Plains across the network

Administer email servers (local and hosted)

Backup Administration services using Symantec Backup Exec

Antivirus system management and deployment using Symantec Endpoint Protection

Desktop Backup system management using Symantec System Recovery

Troubleshoot system failures and alerts across the servers

Upgrade / Migrate new servers

Administration of the I.T. helpdesk system

Provide [remote] support for users, technicians and engineers

Manage internet security across the network using Microsoft Isa Server 2004/2006

Provide support for several installed systems including IQWARE PMS (Hotel Management

System), jLan Systems (Remote Sales Application)

Configure mobile devices – iPad/iPhone/Android/Blackberry

Custom Application Design (applications designed using C#/ Java)

Daily Email Spam summary for RackSpace Hosted Email (no current solution provided

by RackSpace to provide a report on emails blocked as spam)

Administrator Group Monitor (installed client monitors administrator group of a windows

workstation, emails an alert should unauthorized account be found in the list)

Daily Access Database Monitor (monitors an access database for a telephone call

management system ensuring database is updated daily)

Multithreaded File Copier (currently used to copy databases nightly with notification of a

failed copy

IP Address Change Notification Tool (monitors a servers external address and notifies

intended parties of the old and new IP address, information sent to external party for an

important system within the company)

I.T. Technician [The Mustique Company Limited] 2004-2007

Install, troubleshoot and repair windows operating systems

Repair and install maintenance kits on HP LaserJet printers

WIFI Router configurations for wireless internet access across villas

ADSL modem configuration and installation for customers

Provide I.T. support for guests and users on the island

Contract Work Summer 2009

Configure, setup a computer lab for an I.T. lab

Setup a Windows 2003 server and configure as domain controller

Setup, configure and deploy 50+ desktop computers

Setup and configure LaserJet printer, provide access through network

Setup projector for in-class projections

PERSONAL DEVELOPMENT AND PROJECTS

Online training for web programming using HTML, CSS, JavaScript and PHP

Online training for mobile application design on the Android platform

Designing a mobile application for tourism sector Kingstown, St. Vincent on the Android and

iOS platform using the Google Maps API.

CERTIFICATIONS

CompTIA A+ certified I.T. Technician

Contact this candidate