Customer Service Administrative Assistant
Resume:
Diana Escobar
San Pablo, CA
Objective
A challenging position as an administrative assistant at a growth-oriented firm, which will allow me to both further utilize my
skills and acquire new abilities.
Profile
Motivated, personable business professional, with talent for quickly mastering technology, Diplomatic and tactful with
professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records, ability to adapt quickly
to different environments.
Flexible and versatile -- able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to
easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
Skills Summary
Bilingual Spanish (written and oral) Scheduling
Written Correspondence Multi Tasker
General Office Skills Great Customer Service
Computer Savvy Front-Office Operations
70 WPM
Professional Experience
COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY
Author professional correspondence to customers and vendors.
Self taught a wide varied of computer programs limited but not including; Microsoft Office Suite, Multiple types of photo
uploaders for REO contracts.
Ability to troubleshoot computer issues including printers and correct issue before an outside vendor is hired for repair.
Ability to keep Multiple spreadsheets for vendors to insure accurate payment.
Estimations to REO Accounts for rehabilitation of homes.
CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING
Oversee front-office operations and provide impeccable customer service
Develop and implement strategic marketing plan for business
Served as a liaison between clients
Marketing flyers for various properties with maximum free web exposure
Tenant Screening (Handling of all confidential information)
DETAIL MASTERY & ORGANIZATION
Manage all aspects of day-to-day operations for a multitude of different types of companies:
Real Estate *Manufacturing * Warehouse
Scheduling of appointments for clients
Keeping an accurate schedule for Sales Representatives on a daily to weekly basis
Coordination with Maintenance Department for tenant repairs and Unit Turnovers
Tracking Maintenance requests from Clients and verifying that they are completed in a timely manner
Submission of proper documentation to REO accounts for reimbursements of funds
Employment History
PROPERTY MANAGEMENT/CONSTRUCTION COMPANY -- El Sobrante, CA
ASSISTANT LEASING AGENT, ADMINISTRATIVE ASSISTANT, 2009 to Present
RICHMOND WHOLESALE MEAT COMPANY
ORDER ENTRY 2006-2009
Education
HEALD BUSINESS COLLEGE -- San Francisco, CA
Business Administration, 2001 .
ROAUL WALLENBERG TRADITIONAL HIGH SCHOOL -- San Francisco, CA
General Education, 1997
Contact this candidate