Customer Service Medical Assistant

JEFFREY DARKANGELO

*** ******** **, ** *** ***, Perryopolis, PA 15473

Home telephone 724-***-****

Cell Phone 724-***-****

**************@*****.***

OBJECTIVE:

To obtain a medical assisting or related healthcare position where excellent patient care and clinical skills are

required.

EDUCATION:

Kaplan Career Institute – ICM Campus Pittsburgh, PA

Medical Assisting Associate Degree November 21, 2012

Achievements:

• Cumulative GPA: 3.79

• High Honor Roll, Honor Roll

• Professionalism Certificate (12/2011, 3/2012, 7/2012, 11/2012)

• Student Mentor (2012)

• Perfect Attendance Certificate

Externship:

UPMC Hillman Cancer Center Pittsburgh, PA

Medical Assistant Extern September 2012 to November 2012

• Measured vital signs, performed venipuncture/phlebotomy, stocked and cleaned treatment rooms.

MA SKILLS:

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Injections (SC/IM/ID) Peak Flow Meters

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Venipuncture/ Phlebotomy Urinalysis

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Communication ICD and CPT training

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Customer service Medical Claim Forms

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Finger Sticks HIPAA

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Electrocardiography (EKG) CPR Pro (expiration date: 9/30/2013)

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Snellen Eye Chart Hemoglobin and Hematocrit testing

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Vital Signs Medisoft/ Insurance Billing and Scheduling

• Height and Weight

• Throat swabs

EMPLOYMENT:

Tele-Tech Uniontown, PA

Agent May 2007 to August 2007

Provided customer service to automobile dealership customers; answered phones, scheduled appointments,

answered questions, conducted customer satisfaction surveys, data entry on computer.

The Home Show Morgantown, WV

Home Repair /Labor January 2007-April 2007

Installed drywall, roofing and siding; made repairs to roofing and siding and other construction duties.

Toarmina’s Pizza Dearborn Heights, MI

Manager 2003 to 2006 Food

service management responsibilities included payroll, scheduling staff, inventory, ordering stock/supplies,

hiring /training new employees.

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References Available Upon Request

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