Barbara D. Miller, PHR, PRC
**** ******* **** ****, **. Las Vegas, NV 89084
TEMPORARY ADDRESS
Mobile: 847-***-****
E-mail: ********@***.***
www.linkedin.com/in/barbaradmiller1
CAREER SUMMARY
Human Capital / HR Professional - Domestic/International - providing value
added services with significant experience in all functional areas of Human
Resources: Strategic Consulting/Partnering, Employee Relations,
Relationship Management, Talent Management, Performance Management,
Mentoring/Coaching/Development, Employee Engagement, Organization
Development, Compensation/Benefits/HRIS, Talent Acquisition, Immigration &
Visa Programs, HR Operations and Services, and Problem/Conflict Resolution.
Possesses the ability to analyze situations, follow-through to completion,
and communicate at all levels of an organization.
HR Essentials Consulting
06/2008 - Present
Sr. HR Management Consultant
Provide Human Capital Consulting/HR Management Services to organizations in
the development of Human Resource solutions through the alignment of
business strategies and HR initiatives to achieve overall organizational
objectives. Adept at assessing department/company needs and taking action
beyond what is needed to achieve organizational goals. Projects include
all HR functional areas with particular emphasis in Strategic Management
Consulting/Partnering, Employee Relations
(coaching/counseling/development), Talent Management, Relationship
Building/Management, Employee Engagement & Retention, Workforce Planning,
Compensation/Benefits/HRIS, Talent Acquisition, Immigrations & VISA, HR
Operations/Services (process development), Transition Counseling/Training.
. Provide full-range of related HR Manager/Generalist/Consulting services
to clients.
. Manage Employee Relations issues preventing escalation to Legal action
including On-Boarding and Terminations. Provide Coaching, Counseling and
Development within the related Employee Relations initiatives.
. Counseled Leadership/Management on handling sensitive Employee Relations
incidents to avoid legal action.
. Develop multi-site Employee Relations reporting and processes for
consistency across company locations.
. Work with Sr. Leadership in the development of Employee
Engagement/Retention and Performance Management Initiatives.
. Develop processes for managing Immigration and Visa Program(s)
cooperatively working with Immigration Attorney(s).
. Develop, write, and revise HR Policies and Procedures. Advise employees
on updates and interpretation of Policies.
. Provide management consulting advice and direction in the area of
Benefits Management/Administration.
. Review of Health & Welfare contracts with vendors, coordination of vendor
services, review of rates, and develop/provide related HR Policies and
Materials to meet government regulations and legal requirements.
. Develop and write Health & Welfare Summary Plan Descriptions (SPD
Documents/Guides) to comply with ERISA.
. Provide advice and direction to eligible retirees of client organizations
during transition from Group Health Care Benefits to the individual
related open market.
. Proactively partner with management and external resources to
strategically source and recruit candidates.
. Manage full-cycle Talent Acquisition activities, extend offers of
employment, and manage Staff and Personnel.
Solomon Cordwell Buenz
2004 - 2008
Sr. Manager, Human Resources
Direction and execution of all HR related services, development and
programs in support of company objectives and strategic direction.
. Managed and implemented Strategic Policy and Procedures for all areas
within the organization.
. Developed, implemented and conducted Organization Development and Talent
Management initiatives to increase Employee Engagement & Retention in
support of firm's business strategies.
. Managed and Implemented Employee Relations and Performance
Management/Development Program(s), reducing cost(s) and associated
reliance on external Legal Counsel.
. Developed and managed Immigration and Visa Program procedures and
processes.
. Provided creative and practical business solutions through consultation
with leadership/management assisting the organization in achieving goals,
both strategic and tactical.
. Managed Compensation and Benefits programs including salary
administration, incentive programs, annual review process, market
analysis and all Benefit selection and vendor negotiations.
. Project Management activities for selection, development, implementation
of HRIS - Sage ABRA.
. Developed and implemented company handbook, processes and procedures to
comply with legal regulations.
. Coached, counseled and developed leadership, management and company
personnel.
. Managed Talent Acquisition initiatives for staffing of corporate
personnel.
Barbara D. Miller
Page Two
HR Consulting Firm -Sr. HR Generalist/Consultant
2001 - 2004
Provided contract consulting services to clients in need of short and/or
long term HR solutions to alleviate internal and external problem areas
within the organization and achieve overall company objectives. Various
clients.
. Planning, development and management of initiatives for start-up of HR
function for various locations nationwide.
. Implemented and managed Employee Relations and Performance Management
programs and initiatives.
. Developed / implemented effective processes for improvement and expedited
internal HR administration.
. Full-cycle Talent Acquisition of Staff & Personnel.
. Participated in Union Avoidance initiatives.
. Developed policy, procedures and employee handbook(s).
. Developed, implemented and managed Compensation and Benefits Programs.
. Developed On-Boarding Programs and worked with Law Firms on Immigration
and Visa Programs.
. Project Management activities for HRIS development and implementation.
Creation of HRIS training/user manuals.
. Automated retirement benefit programs for effectiveness and efficiency.
. Implemented alternative health care/welfare plans to meet employee needs.
Ernst & Young (EYAS)
1999 - 2001
Director, Human Resources
Strategic HR development to meet and support overall business initiatives
including development, planning and direction of management policy,
employee relations activities, and processes for start-up division. Led
the development of HR Operations.
. Developed, implemented and directed all HR activities for multi-site
locations across the firm.
. Directed multi-site HR initiatives, personnel, and payroll processes.
. Implemented and conducted Organization Development initiatives.
. Collaborated with EYAS CEO and COO to develop corporate culture and
policy in response to developing issues.
. Facilitated and developed Employee Relations, Employee Engagement &
Retention processes in collaboration with primary client(s) to provide
satisfactory resolution of client staffing needs.
. Directed multi-site Employee Relations, Performance Management Programs,
and conducted Employee Education Training programs in performance
development areas.
. Directed and managed Immigration and Visa Program procedures and
processes.
. Directed, developed and negotiated Compensation/Benefits/HRIS programs to
include incentive compensation programs, communications and vendor
relationship management.
. Directed and managed Talent Acquisition for HR and all corporate staff
positions.
RSM McGladrey, Inc.
1997 - 1999
Human Resources Consultant
Provided consulting services in the development of HR solutions for a
variety of clients by aligning human resource initiatives with business
strategies to achieve overall company objectives.
. Advised and counseled leadership and management on all areas of HR
ensuring consistent application.
. Developed/implemented across the board Benefit Programs to enhance
company image.
. Designed/implemented improved processes for effectiveness and efficiency
of operations.
. Identified Performance Management programs and methods.
. Developed/advised on Compensation Pay Practices, managed salary review
processes, performed Market Analysis of salary ranges, and recommended
Salary Range guidelines.
. Analyzed positions, and developed Position Descriptions
formats/processes.
. Participated in merger/acquisition Due Diligence process.
. Talent Acquisition for all staffing levels - full life-cycle recruiting.
Provided Training/Development in various areas.
EDUCATION
BBA, Business Management & Administration
Loyola University of Chicago, Chicago, Illinois
PHR Certification - Professional in Human Resources
Society for HR Management (SHRM)
PRC - Professional Recruiter Certification
AIRS Training & Technology - An ADP Company
SWP Certification (Strategic Workforce Planner) 2013 - Human Capital
Institute (HCI)
CCP/CBP Certification Compensation/Benefits - 2013 - World At Work
Barbara D. Miller
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TECHNICAL EXPERIENCE
Sage Abra HRMS
ADP
Ceridian
JD Edwards
MS Office Suite
MSA HR/PR System
SAP
Tesseract HR System
Open Hire ATS
Lotus Notes
PROFESSIONAL AFFLIIATIONS & MEMBERSHIPS
SHRM - Society for Human Resource Management
HCI - Human Capital Institute
IHRIM - International Assn. for HR Information Management
World at Work - International Compensation & Benefits Assn.
HRMAC - HR Management Assn. of Chicago, Chicago, IL
CCA - Chicago Compensation Assn., Chicago, IL
HRIC - HR Independent Consultants, Orange County, CA
PIHRA - Professionals in HR, Orange County, CA
SNHRA - Southern Nevada HR Assn., Las Vegas, NV
PROFESSIONAL DEVELOPMENT - SEMINARS/WORKSHOPS
Change Management - HR Strategy
Understanding Talent Management
Conducting Lawful Investigations
Understanding FSA, HRA, HSA's
Creating Winning Teams
Labor Relations "Best Practices"
Employment Law Updates
Organizational Improvement
California Employment Law
Understanding/Protecting Employee Data
Conflict Resolution
Understanding FLMA
COMMUNITY VOLUNTEER ACTIVITIES
Conduct training in Job Search, Resume & Interviewing Skills Workshops for
State sponsored Work Net / Job Centers. Educate displaced, underemployed,
and unemployed individuals on effective ways to search for positions,
develop/write resumes and cover letters, as well as interviewing tips and
practices. Coach, counsel and help develop individual attendees.
Act as Group Facilitator in the development of networking skills for
individuals in job/career transition for Community College, Career Stimulus
Programs.