Jaclyn Ducharme

**** ****** ***** ( Las Vegas, NV 89108 ( 774-***-**** (

ab86w0@r.postjobfree.com

Human Resources Generalist

< Extensive background in HR generalist affairs, including experience in

employee recruitment and retention, staff development, mediation,

conflict resolution, benefits and compensation, HR records management, HR

policies development and legal compliance.

< Comprehensive experience in human resource programs that streamline

operation, and enhance employee relations.

< Proven experience collaborating with senior management to conduct

strategic planning in support of organizational goals and development of

effective human resources policies and procedures.

< Demonstrated success in negotiating win-win compromises, developing

teambuilding programs, and writing personnel manuals, corporate policies,

job descriptions and management reports.

HR Skills

Employment Law Employee Relations HRIS Technologies

FMLA/ADA/EEO/WC Benefits Administration Training & Development

HR Policies & HR Program/Project Management Performance Management

Procedures Orientation & On-Boarding Organizational

Staff Recruitment & Development

Retention

Professional Experience

Nevada Cancer Institute - Las Vegas, NV

Official cancer institute for the State of Nevada. Purchased by UC San

Diego Health Systems February 1, 2012

Sr. HR Generalist, April 30, 2007 to January 31, 2013 (Practice Closed)

Worked with senior management to create HR policies and procedures;

recruit employees; create databases; and develop the HR department.

Manage EEOC/AA programs; employee records; administer HRMS benefits

enrollment and programs; and handle workplace issues. Tracked clinical

licenses, BLS, and ACLS. Alerted staff on license expirations.

Key Results:

< Implemented programs and policies in all areas of Human Resources.

< Support of and active engagement in the recruitment life cycle.

Working in recruitment at all stages of the pre-employment and on-

boarding processes.

< Consulted with management and defined competencies for specific

positions.

< Provided management counsel and solution on human resource issues.

< Fostered a teamwork/open-door environment conducive to positive

dialogue across the organization.

< Investigated, counseled and resolved complex employee relations

issues.

< Maintained and administered the organizations compensation policy and

plan.

< Ensured Joint Commission compliance in all areas of Human Resources.

< Cost savings of $18,000 per year by bringing the AAP and EEO

reporting in house rather than outsourcing.

< Collaborated on employee manual covering issues including

disciplinary procedures, code of conduct, conflict resolution and

behavioral standards.

< Revamped and administered company's formal performance review program

including annual competency assessments.

Professional Experience (continued)

< Revised job descriptions across all levels of the organization.

< Rework and launch of updated Oracle modules of the HRMS system to

include iRecruitment and self service.

< Rework of entire core HR and benefits modules of Oracle to meet

organizational needs.

< Processed new hire, termination, transfer, and benefit paperwork

ensuring 100% compliance with state and federal laws and regulatory

mandates. Served as the primary contact.

< Employee relations, disciplinary actions, documentation, and

management coaching for new managers

Cumberland Farms - Canton, MA

Convenience store chain.

Store Manager, 2005 to 2007

Started as a Manager in Training in September 2005 completed my training

in December 2005. Worked as a relief manager filling in at various

stores as needed. Received my store assignment in September 2006.

Key Results:

< Assisted with Training of other managers in the training program.

< Surpassed all sales goals and passed all company inspections for

merchandizing and cleanliness.

< Daily balancing of store safe and all deposits

< Responsible for all hiring, disciplinary actions and terminations

< Daily schedule for store staffing

Madame tussauds las vegas - Las Vegas, NV

Part of the larger Parent Company The Tussauds Group based out of the UK

with Wax attractions in London, Amsterdam, Las Vegas, New York, and Hong

Kong also numerous theme parks throughout Europe.

HR Coordinator/Manager, 9/2000 - 3/2005

Key Results:

< Administered all benefit programs ad initiated employee incentive

program

< Recruited, sourced, screened and interviewed candidates for all

positions from hourly front line team members to management

< Updated and maintained all database including Genesis Time system,

Paylinks payroll software. Compiled and maintained all rosters and

employee files

< Implemented programs and policies in all areas of Human Resources

< Annual performance review, performance management and compensation

process

< Sole HR representative on-site. Independently handled the employment

life cycle; recruitment, on-boarding, employee relations, performance

management, terminations.

< Completed all payroll processing and transmission biweekly

< Developed, coordinated and maintained staff incentives, company

events and team outings.

< Maintained and processed all time off requests and HR reporting

(turnover, headcount

< Coached departmental managers on policies, regulations, laws,

documenting procedures, disciplinary actions, and completing

performance reviews.

< Responsible for creating job descriptions and compensation structure

throughout the organization

Professional Experience (continued)

< Responsible for Office and HR budgets

< Also served as the office manager handling all IT issues and

coordinating with consultants in NY for repairs.

< Ordered all office supplies, handled all mailing needs while

functioning as the Assistant to the General Manager.

Cash Control Specialist, 1/2000 - 9/2000

< Auditing and balancing all cash drawers, preparing all company

deposits, daily balancing of vault. Audit and reconciliation of all

cash registers including credit cards. Monitoring security

surveillance equipment and answering all incoming calls.

Retail Specialist, 6/99 - 1/2000

< Merchandising, stocking, cashier

Education & Professional Development

University of nevada las Vegas - Las Vegas, NV

Bachelor of Arts (BA) in Criminal Justice 2000

Professional Development:

< Complete ongoing training in the areas of compensation and benefits,

employee and labor relations, leaves of absence, workers'

compensation, workplace safety/security and EEOC

Computer Skills

< HRIS applications (Oracle, ERMA, Paychex Paylink System, Genesis Time

Systems)

< MS Office (Word, Excel, PowerPoint, Access, Outlook)

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