Sales Insurance Agent
Resume:
Susan M. Potratz
Weyauwega, WI. 54983
PROFILE
Adapt well to changing situations and a keen attention to detail
Thorough and conscientious, quick learner, and willing to assume new responsibility
Effective communicator with solid professional abilities, a strong work ethic and a desire to
succeed
Excellent interpersonal and communication skills, works well independently and as a team
EMPLOYMENT HISTORY
Sales Assistant
Waupaca Floor Décor, Waupaca, WI 07/06 – Present (Part-Time)
Work sales floor assisting customers
Qualify Sales leads thru building relationships
Relay knowledge of product lines
Schedule appointments
Initiate Quote proposal process
Support accounts receivable activities
Licensed Insurance Agent Producer
Farmers Insurance Group, Neenah, WI 07/05 – 01/08
Serviced existing customer accounts and called prospected customers
Quoting and securing new sales services with new and existing customers
Orchestrated various promotional events to show the wide range of products
Implement lost child information program at local school
Quality Inspector
Presto Products-Alcoa Inc., Appleton, WI 06/78 – 08/05
Identified, isolated, and audited defective product and procedure
Trained new employees in quality process practices
Research and development using different equipment for data collection and product
monitoring
Partnered with Production Planning, Shift/Area Supervisors, warehousing, etc., to insure
customer satisfaction
EDUCATION
Internal Statistical Process Control Class F.V.T.C. Supervisory Skills
Licensing for Insurance Agent Communication Skills Workshop
ISO 9000 Internal Audit Training
COMPUTER SKILLS
MicroSoft Office Suite: Word, Excel, and Dos Lotus 123
Farmer’s Insurance System Software
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