Customer Service Registered Nurse
Resume:
Courtney L. Hunter
Auburndale, FL 33823
************@*****.***
OBJECTIVE
To get a challenging and profitable position as a customer service agent in a well-oriented company where
I can grow as a professional.
ABILITIES
• More than two years’ experience working directly with customers.
• Excellent negotiation and problem solving skills.
• Patient, calm and pleasant professional.
• Proficient at using computer applications.
• Used and fully capable to deal with unsatisfied clients.
• Excellent listener with outstanding communication skills.
EMPLOYMENT HISTORY
September 2012 – April 2013
Walmart, Auburndale, FL
Cashier
Operate register, greet customers, cash handling, set up credit cards, and stock shelves
May 2012-July 2012
Winter Haven Hospital, Winter Haven, FL
Senior Phlebotomist
Perform tasks such as draw blood, answer telephones, place lab orders into computer and perform
Electrocardiogram’s.
January 2012- May 2012
GC Services, Lakeland, FL
Call Center Customer Service Representative
Answer an average of seventy-five to one hundred customer service calls per day. Assisted customers to
set up payment arrangements for a cell phone provider. Also processed payments and assisted customer
with questions about cell phone plan and bill.
August 2011 -January 2012
Dundee Citrus Growers Assn., Dundee, FL
Call Center Customer Service Representative
Answer an average of one hundred customer service calls per day. Attend to the customers’ orders solve
their queries efficiently. Provide customer service tips. Handled replacement orders as well as proofed
other CSR orders to make sure the orders were accurate on everything from spelling to zip codes, Data
entry for store orders as well as proofed them.
April 2008 –July 2011
Lakeland Regional Medical Center, Lakeland, FL
Emergency Support Staff
Had direct patient care under the direction of a Registered Nurse. Completed tasks such as taking vital
signs, drawing blood, performing Electrocardiogram’s, answer telephone’s, completed paper work for
patients charts and assist nurse’s and doctor’s with basic patient care.
May 2006- October 2007
Aloha Tanning, Lakeland, FL
Front Desk Clerk/Receptionist
Completed tasks such as answering telephones, setting up appointments, operate register, sell
merchandise and clean tanning beds. Also helped manager with making schedules and payroll.
EDUCATION
Auburndale High School
General Diploma, Auburndale, FL
2008
Polk State College
Nursing, Winter Haven, FL
2015
Contact this candidate