Courtney L. Hunter

*** ****** ***

Auburndale, FL 33823

863-***-****

ab86l6@r.postjobfree.com

OBJECTIVE

To get a challenging and profitable position as a customer service agent in a well-oriented company where

I can grow as a professional.

ABILITIES

• More than two years’ experience working directly with customers.

• Excellent negotiation and problem solving skills.

• Patient, calm and pleasant professional.

• Proficient at using computer applications.

• Used and fully capable to deal with unsatisfied clients.

• Excellent listener with outstanding communication skills.

EMPLOYMENT HISTORY

September 2012 – April 2013

Walmart, Auburndale, FL

Cashier

Operate register, greet customers, cash handling, set up credit cards, and stock shelves

May 2012-July 2012

Winter Haven Hospital, Winter Haven, FL

Senior Phlebotomist

Perform tasks such as draw blood, answer telephones, place lab orders into computer and perform

Electrocardiogram’s.

January 2012- May 2012

GC Services, Lakeland, FL

Call Center Customer Service Representative

Answer an average of seventy-five to one hundred customer service calls per day. Assisted customers to

set up payment arrangements for a cell phone provider. Also processed payments and assisted customer

with questions about cell phone plan and bill.

August 2011 -January 2012

Dundee Citrus Growers Assn., Dundee, FL

Call Center Customer Service Representative

Answer an average of one hundred customer service calls per day. Attend to the customers’ orders solve

their queries efficiently. Provide customer service tips. Handled replacement orders as well as proofed

other CSR orders to make sure the orders were accurate on everything from spelling to zip codes, Data

entry for store orders as well as proofed them.

April 2008 –July 2011

Lakeland Regional Medical Center, Lakeland, FL

Emergency Support Staff

Had direct patient care under the direction of a Registered Nurse. Completed tasks such as taking vital

signs, drawing blood, performing Electrocardiogram’s, answer telephone’s, completed paper work for

patients charts and assist nurse’s and doctor’s with basic patient care.

May 2006- October 2007

Aloha Tanning, Lakeland, FL

Front Desk Clerk/Receptionist

Completed tasks such as answering telephones, setting up appointments, operate register, sell

merchandise and clean tanning beds. Also helped manager with making schedules and payroll.

EDUCATION

Auburndale High School

General Diploma, Auburndale, FL

2008

Polk State College

Nursing, Winter Haven, FL

2015

Contact this candidate