Customer Service Representative

Lena Medovoy

** ********* ****** ******, ** ***20 Home 908-***-****

Cell 347-***-**** E-mail: ******@*****.***

Experience

LORD ABBETT, LLC, Jersey City, NJ 10/05-

Present

Fixed Income Middle-Office

Supervisor/ Sr. Financial Specialist

. Manage a team of four

. Monitor all margin calls for FX exposure for

multiple funds and strategies. Ensured calls

are accurate and are satisfied within the

guidelines of the Credit Support Annex (CSA) in

the ISDA.

. Manage Earmarking/Risk Management for multiple

derivative products and ensuring the Investment

Act of 1940 is adhered to by all funds.

Reporting possible over-exposure by all funds

to the board.

. Monitor GTSS for daily FX trade activity.

. Act as a direct liaison between portfolio

managers, brokers and custodian banks for the

settlement of trades in over 60 accounts

. Process and notify custodians on all Fixed

Income trades including TBAs, CMBS, ABS,

Corporates, Treasuries, Treasury Futures,

Repos, Discount notes and Munis, as well as FX

and Emerging Markets.

. In cooperation with legal and compliance,

assisted in the drafting of and the maintaining

of new and existing ISDAs with brokers.

. Responsible for onboarding of new accounts and

brokers in all systems.

. Confirmed all trades with brokers on trade date

using OASYS and Bloomberg messaging for audit

trail

. Monitor P&I payments (factor updates/coupon

payments) throughout the month to assure all

non-receipts are cleared in a timely manner.

. Monitor TMPG claims and ensured proper and

timely payments.

. Set up and maintain all account delivery

instructions utilizing OMGEO ALERT.

. Allocate all TBAs using Bloomberg Systems.

. Monitor fails for multiple accounts on a daily

basis. Escalated aged items to upper

management where necessary.

. Assisted portfolio managers with client and

custodial issues (i.e. overdraft charges,

pricing issues, reporting).

. Create TBA pair-off report for all accounts and

ensured payment/debit for each broker involved

on a monthly basis.

. Responsible for affirming trades via DTC system

and researching all related problems and breaks

on a daily basis.

. Train new employees with our in-house platforms

and getting accustomed to our processes and

procedures.

UBS/Paine Webber, LLC, Weehawken, NJ

04/00-10/05

Fixed Income

Financial Specialist

. Responsible for clearance and settlement of

firm's Fixed Income products (Treasuries,

Mortgages, Agencies) using Chase BDS

. Process REPO transactions submitted by Trading

Desks

. Daily confirm and analyze all the aged

government fails

. Work on intra-day DKs up to the closes to keep

fails to minimum

. Confirm and arrange pair offs and partials with

all brokers and counterparties.

. Responsible for EOD tie-out of all balances and

positions between the Bank and the settlement

system

. Assist with the commercial paper clearance and

balancing through the DTC system

. Balance and reconcile ACAT related general

ledger accounts

. Perform daily interest reconciliation on tri-

party related trades

. Process Tri- party Repos using Chase BDAS

System

. Facilitate execution trades by transferring

funds, assigning deliveries, and guaranteeing

all obligations

. Analyze collateral for potential risk within

tri-party and clearance agreements

. Prepare daily, weekly and monthly reports

Chase Manhattan Bank, New York, NY 04/98-04/00

Global Investor Services/Broker Dealers

Sr. Securities Specialist

. As a team leader of the group of four, trained

new employees and assisted team members with

the daily tasks

. Analyzed and monitored all brokers' credit

positions in accordance with department's

standards and procedures for fund control and

risk management

. Managed receipt and delivery of government,

mortgage securities and money market

instruments

. Oversaw over 9 billion in security collateral

for institutional clients

. Acted as financial and clearing agent for tri-

party repurchase agreements and broker dealer

clients such as Greenwich Capital Markets and

PaineWebber

. Compared buyers' verification letters to

sellers' instructions to insure full compliance

of terms described in signed contracts in order

to reconcile the differences

. Ran daily reports and end of day proofs

Dime Savings Bank, Brooklyn, NY 07/95-04/98

Customer Service Representative

. Analyzed overdraft for potential risk to the

bank

. Responsible for opening new and monitoring

existing deposit accounts

. Placed investigations and researched account

inquiries

. Specialized in selling the full range of

banking products and services including

insurance, annuities and loan products

Education

Hunter College, New York, NY

ACCOUNTING, BS

Degree: January 1998 Academic Dean's List

computer skills

Proficient in Bloomberg, Microsoft Excel, Microsoft Word,

Microsoft Outlook, Windows XP/7, PAM, GTSS, SS&C, ACTION, SWIFT

additional skills

. Fluent in Russian . Great Organizational Skills . Strong

Analytical Skills

. Self-starter

references

Available upon request.

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