Customer Service High School

Shameka A. Hamer

**** *. ******** ***, ******** Apt

Chicago, IL 60651

773-***-****

**********@*****.***

Objective: To obtain a position with a company that will utilize my skills and previous work history

and also prepare me for advancement.

Education: South University Online studies August 2012-present

Major: Accounting est. graduation date March 2015

Dominican University River Forest, IL Sept. 2000-Dec. 2002

Major: Accounting Studies incomplete

Austin High School Chicago, IL Sept. 1996-June 2000

General Studies High School Diploma

Experience: Wal-Mart Northlake, IL Nov. 2011-Sept 2012

Cashier

Duties: assisted Wal-Mart customers and associates in purchasing goods and/or

services.

Walgreens Chicago, IL Sept. 2006-April 2010

Pharmacy Technician

Duties: assisted the pharmacist with various duties including but not limited to, accepting

new and existing prescriptions from customers and doctor’s offices, processing orders,

filling and dispensing medication and other pharmacy products, insurance and other

medical inquiries, inventory management, general clerical duties, and an extensive

amount of customer service.

Empire Today, LLC Northlake, IL Jan. 2006-Sept. 2006

Customer Service Agent

Duties: assisted Empire’s sales representatives in a call center environment by answering

all incoming calls, scheduling appointments for potential clients, assisting existing

customers and cooperating with other departments to maintain customer satisfaction.

Peryam & Kroll Chicago, IL Jan. 2004-Oct. 2005

Marketing Representative

Duties: assisted clients by conducting marketing research surveys with qualified

consumers all in a call center environment

IPC International Corp. Rosemont, IL Sept, 2000-Dec. 2003

Public Safety Officer

Duties: front desk clerk and customer service agent to tenants and their clients

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