Sales Medical

Chris S. Hawk

**** ****** ***** . *********, ** *7922

865-***-**** . *********@*****.***

www.linkedin.com/pub/chris-hawk/10/74a/19b

Summary:

Experienced, strategic and consultative professional with over 13 years

of business experience, including medical/lab and B2B sales, I have a

vast amount of experience in building lasting relationships and providing

results with all levels of decision makers, including, C-Level,

purchasing managers, HR administrators, lab management, nurses, and

doctors to name a few. My success is attributed to the strong

relationships, and being extremely persistent, honest, reliable, and

being knowledgeable about the products I provide. I have a great deal of

success stories and achievements I would be pleased to present.

Professional Experience:

ROCHE DIAGNOSTICS, Knoxville, TN

09/11 - Present

Account Manager- East TN, SW Virginia, Western NC

Account Management/Sales Consultant of products and services for

diagnostic testing in IHN, government, ACO, and physician office labs.

Specialties include; coagulation, urinalysis, patient self-testing,

cardiac disease state testing, medical distribution relationships, and

patient/physician management software.

. Sales Success:

- Total 107% to plan

- YoY Sales: 131%

- PPC Ranking (1st year): 12/61

. Product Specializations include: Coagulation, Urinalysis, Patient

Self-Testing, Cardiac disease state testing, medical distribution

relationships, and patient/physician management software.

. Account Mangagment/Marketing: Prospect and qualify key customer

targets, identify specific needs, present to key buying influences,

eliminate objections, proper closing of sale within specified

timeframe. Build competitive immunity and provide continual and

unparalleled customer support.

. Subject Matter Expert (SME):

- Salesforce.com

- Accountable Care Organizations (ACO)

- Independent Hospital Network (IHN) Solutions

. Accomplishments Include:

- 2012 Premier Performers Club - Silver Level

LIFEGUARD AMBULANCE SERVICE, Knoxville, TN

09/10 - 09/11

Sales/Marketing Manager- Knoxville/East Tennessee Territory:

Responsible for sales and management of EMS emergency and non-emergency

medical transports throughout the East Tennessee Market, and providing

ongoing customer support to ensure excellent patient care is met. Markets

include all major hospitals, nursing homes, dialysis centers, assisted

living facilities, and various outpatient facilities. Notable accounts

include; UT Medical Center, Ft. Sanders Regional Medical Center, Parkwest

Medical Center, and St. Mary's Medical Center.

. Sales Success:

- 1st quarter with company exceeded performance targets to include

obtaining 100% of budgeted net revenue

- Exceeded performance targets of increasing transport volume.

- Exceeded January, February, March 2011 budget, to be at 240% of

plan.

. Sales Presentations: Present to all levels of decision makers in the

healthcare field; C-Level, physicians, nurse managers, case workers,

etc, as well as county government officials for 911 EMS contracts.

. Account Mangagment/Marketing: Building on existing customer

relationships as well as discovering and developing new opportunities

in the East Tennessee Territory. Responsible for local marketing and

sales budget to maximize exposure in the market.

. Onsite Patient Transport Coordinator: Assist case managers, social

workers, physicians, and nurses in transport of patients to and from

medical facilities, by preparing and coordinating patient discharges

and scheduling transports with dispatchers.

. Sales/Marketing Leadership: Due to increased success since starting

with the company I have been tasked to train a new Account Executive

to work in neighboring counties. Training will include customer

service skills, growth plans, market analysis, creation of marketing

plans and materials, and coordinating patient transports.

MEDICAL SUPPLIES OF AMERICA, LLC, Alcoa, TN

06/09

-

08/06/10

Sales Executive:

(company

wide

layoff)

For this regional medical supply distributor, I was responsible

for providing sales and ongoing product support of medical disposables

and capital equipment to a diverse customer base, including, primary care

physician, dermatologists, surgery centers, OBGYN, home healthcare

agencies, pediatrics, and colorectal physicians. Ranked 2nd in sales

based on dollar amount/volume.

. Sales Success:

- Increased sales by over 175% through new business

over existing accounts in less than ten months.

- Notable new accounts include; the East Tennessee Regions

largest surgical group and two of the top five home health

agencies in East Tennessee.

. Sales Cycle Management: Responsible for all phases of the sales

cycle including the initial contact of prospect, qualifying, needs

analysis, product sourcing, contract negotiations, implementation of

products, growth, and continually nurture strong business

relationships.

. Product Representation: Presentation of numerous product lines and

manufacturers for initial customer review as well as promoting

additional profit generating products/sources for the customer--

(ie. Abbott, Welch Allyn, Siemens, Arkray, DJO, DeRoyal, Miltex,

Midmark Ritter, Covidien, etc.).

. Training/Education: Provide product support to the customer through

in person training sessions, providing educational/compliancy

updates, and relaying product information from manufacturer in-

service training sessions.

NATIONAL SECURITY PROFILES, INC., Knoxville, TN

2004 -

2009

Sales/Business Development Manager:

Played a key role in the start up and growth of this pre-employment

screening and drug & alcohol testing firm, serving customers nationwide.

Ranked first overall in sales during entire tenure here.

. Sales Growth:

- Generated continuous annual sales growth including

growth of 51% YTD 2008 over 2007.

- Generated 57% growth in 2007 over 2006.

- Increased sales by 474% from 2004 (startup year) to

2005 and 52% from 2005 to 2006.

. Upselling: Sold a specialty/proprietary software

application tracking system (ATS) to businesses which integrates with

corporate websites. Also, provided ongoing IT support for ATS

integration into customer's company websites.

. Sales Presentations: Met with executives from major corporations to

present proposals that promote the benefits of using NSP's services

over the competition.

. Business Development: Built the corporate account base from start up

to over 180 regional/national clients, covering nine states.

. Account Management: Managed a diverse account base comprised of

Fortune 100 manufacturers, foodservice distributors, Department of

Energy subcontractors, internationally known risk management and

security agencies, financial institutions, drug/alcohol & mental

health facilities; mining operations; staffing agencies, and

healthcare organizations.

. Trade Shows: Promoted the company, introduced new services, executed

product promotions, and secured new business through participation in

regional and statewide trade shows, as well as onsite sales calls.

. Team Leadership: Managed, trained, and motivated sales team to

strengthen customer relationships and increase sales.

. Team Training/Relations: Provided educational support through

seminars, company e-newsletters, and blogs.

. Vendor Relations: Supervised a nationwide vendor network of over 250

independent contractors.

USIS, Knoxville, TN,

2000 - 2004

Special Investigator:

Conducted investigations for the nation's leading security and

information services provider that offers employment screening, drug

testing, and background investigations for clients in North America.

. Traveled throughout the U.S. to conduct national security background

investigations that involved in depth source interviews, review of

federal records, and field research, trained new investigators.

. Held a high level Security Clearance (Top Secret/DOE Q).

Education:

UNIVERSITY OF TENNESSEE, Knoxville, TN

Bachelor of Arts, Sociology/Criminology, Minor in Business Admin. (May

1999)

Other Experience:

MS Office Suite, SAP Accounting and Inventory Software,

Salesforce.com CRM, Miller-Heiman

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