Customer Service Plant Manager
Resume:
David L McKenzie
*** ****** **** ● Monaca, PA ***61 ● C: 724-***-**** ● E: ***********@*****.***
Profile
Recent Truck Technology Training graduate with solid work history. Veteran. Possess a strong work ethic and
excellent driving record, stable work history and credible references. Knowledgeable of DOT safety
regulations. Recognized for ability to plan, organize and coordinate priorities in an expedient manner.
Technically inclined with a proven ability to troubleshoot and repair minor vehicle operation problems.
Personable and professional with a strong customer service orientation and problem solving skills. Thorough
knowledge of driving techniques and maintenance methods. Follow safety measures on the job. Great
flexibility in terms of working hours.
Summary of Qualifications
Doubles and Triples Endorsements SafeLand USA Certification
Fall Protection Spill Protection
Safe Gulf Certification CDL with Hazmat Endorsement
Airbrake, Tanker Endorsements
First Aid/CPR/AED Training
Experience
Mid County Rents Aliquippa, PA 2012
Customer Service
o Assist customers in the rental of various types of equipment for all types of projects.
o Delivered construction equipment using a 28 foot trailer.
o Rent equipment from air compressors to woodworking equipment.
o Rent U Haul trucks for local and one way rentals. Prepared all the necessary paperwork.
o Refill and exchange propane, CO2, and bottled gases for customers.
Cam Med – Monaca, PA 2010 2012
Customer Service/Technician
o Marketed residential stairlifts to customers.
o Installed the stairlifts in customers’ homes.
o Repaired stairlifts.
Universal Refractories, Wampum, PA 1985 2009
Sales Manager
o Sold and serviced various refractory components used primarily in iron foundries.
o Performed ladle trials for several melt shops in the Northeastern United States to grow market shares.
o Increased existing sales with key accounts via consultative sales approach.
o Maintained a high level of customer satisfaction which resulted in a strong core basis of business.
Plant Manager
o Managed a staff of three foremen and 35 hourly employees.
o Accountable for $1,000,000 inventory. Chaired all monthly safety meetings.
o Managed production of all refractories at the Wampum plant.
Assistant Plant Manager
o Worked closely with Plant Manager on daily production needs.
o Assisted plant manager with inventory.
o Work with Quality Control and engineering team to successfully decrease scrap by 50%.
Foreman
o Directly responsible for the efficiency, safety and production of the core group.
o Managed a crew of 11 employees in the manufacturing of all refractories.
David L McKenzie
944 Monaca Road ● Monaca, PA 15061 ● C: 724-***-**** ● E: ***********@*****.***
Military History
National Guard 1977
Honorable Discharge/Radio Technician
Education
Truck Technology Training/Community College of Beaver County 2013
Monaca, PA
o Attained Class A CDL license.
Community College of Beaver County, Inc 1982 1984
Monaca, PA
o 23 Credits/Business
Skills and Abilities
o Safety Chairman for Universal Refractories
o Owned and operated 92 acre farm
o Maintained all farm equipment.
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