Manager Management

JUDITH L HUMMEL, MBA, SPHR

*** *. ******* **

Myerstown, PA 17067

Telephone: 717-***-****

Cell: 717-***-****

Email: ********@***********.***

EXECUTIVE SUMMARY:

Action driven Human Resources professional with a unique blend of

expertise and lan who partners with Senior Leaders to develop and

align HR practices to meet the business objectives of the company.

AREAS OF EXPERTISE:

Performance management Employee Relations (BU/Non BU)

Organizational Development Business Partner

HR management Compliance

COMPUTER SOFTWARE:

Halogen, Org-Publisher, Lawson, Kronos, ADP, Cognos, Deltek, Enwisen,

Visio, Outlook, Sharepoint, Excel, Word, Access, PowerPoint, Report

Smith, Crystal.

EXPERIENCE:

02/2003 - Present -TRANSCORE-Hummelstown, PA

TransCore is the leader in providing electronic transponders for

transportation and homeland security. We employ software and

hardware engineers to design the transponders plus the tracking

mechanisms. TransCore manufactures and repair the various transponders

in our plant in New Mexico. We design, distribute and service our

transponders. Distribution is performed by multiple call centers, in

which we also engineered the "back office" systems.

HR Manager - Eastern Region

. Manage and resolve complex employee relations issues throughout the

region comprising 12 states and two international companies, (Canada and

Dubai).

. Provide HR support and knowledge for over 640 employees: includes

clerks, technicians, engineers, and all levels of management.

. Oversee the HR management function at five (5) call centers.

. Directly manage three (3) staff members, indirectly manage five (5)

other remote HR liaisons.

. Proactively work with management to analyze problems or gaps and provide

guidance to resolve the problem.

. Conducted succession plan analysis of critical jobs by evaluating

turnover reports and am currently working with managers to identify

skills or gaps of their current employees, based jointly on both my

analysis and their input. Using Halogen to build skill profiles on those

jobs that are determined to be both critical and unique to business.

. Manage recruiting process to build talent pool that will coalesce the

needs of the hiring manager to the strategy of the company, and provide

expertise on entire process. Oversee the entire hire process, including

onboarding.

. Develop and conduct training classes to address gaps, or contract with

external agencies for technical training. Certified Situational

Leadership trainer: have delivered (10) ten courses for entire company.

. Delivered seven (7) union avoidance classes to managers in the past four

(4) years and also train new managers personally on union avoidance.

. Conduct internal and external salary analysis to verify equity. Analyze

market rates to determine our competitiveness. Implemented a slight

starting increase at one facility to effectively reduce (by 12%) their

very high turnover.

. Maintain in-depth knowledge of legal requirements related to day-to-day

practices thereby reducing legal risks and ensuring regulatory

compliance.

. Counsels employees and supervisors on applicable company rules, state

and federal laws pertinent to employee relations activities in order to

attempt to resolve problems.

. Conduct thorough investigations on employee complaints. Collaborate

with lawyers to create sound rebuttals to charges.

. Use the interactive process with employees to determine ADA and

accommodations. Guide employees on FML practices.

. Initiated electronic HR forms to streamline hire/termination process

providing a quicker turnaround; more efficiency was realized.

. Researched and procured an online performance appraisal system. Created

customized forms and workflows for different departments. System was

introduced in 2008; we recognized a 93% completion rate; an increase of

19% over previous manual system. Maintain the system. Support all

employees on this process.

. Update and maintain $980,000 budget on a quarterly and annual basis,

review income statements and variance reports.

. Eliminated 63% of repetitious UI email claims by updating feed documents

from payroll to vendor. Recognized a 28% reduction in claims due to

increased diligence and reporting tools.

. Managed 4 facility closures and protected the company from litigation

during closures.

11/2001 - 9/2002 VisionQuest - New Directions Coatesville, PA

HR Manager

. Scheduled and participated in new employee orientation (mandatory 5 day

program for all new employees).

. Implemented and maintained KRONOS timekeeping, thereby eliminating

potential overtime errors.

. Worked with 'lodge directors' to determine their staffing needs and met

their goals by recruiting, interviewing and training new employees.

. Maintained and posted OSHA records.

1/2000 - 6/2001 Penn National Gaming Wyomissing, PA

HR Manager

. Managed the company HR function for over 2000 employees.

. Administered and managed FML for the company

. Trained and supervised 11 remote HR representatives

. Created compensation spreadsheets to calculate midpoint, deviation off

midpoint, and then calculated annual increase based on performance

appraisal code.

. Managed the ramp up and staffing of 48 people in 5 months for a new

facility. Facility opened on time, fully staffed.

West Chester University West Chester, PA - Payroll/HRIS Manager

Cargas Systems Lancaster and YOH - Computer Consultant/Technician

Metropolitan Edison/GPU Reading, PA - Analyst Senior - Information Services

and Administrator HR

EDUCATION:

Ashford University - MBA with HR concentration

Shippensburg University - Bachelor's Degree

SPHR

PROFESSIONAL AFFILIATIONS:

Member communications committee and trainer for Central PA SHRM

chapter

Society for Human Resource Management

Contact this candidate