Customer Service Sales
Resume:
Melvin Watson
* ******* ******, ** ***** Phone 601-***-**** Email ***********@*****.***
Summary of Qualification:
Flexible team player with strong finance, customer service, communication and leadership abilities.
Experience in tax, finance, customer service and management. Committed to individual and
organizational success.
Experience:
MS Department of Employment Security – Tax collector Sept. 2010 – Present.
Responsible for collecting and analyzing wages from business for tax purposes and file quarterly wage
reports. Duties also included review and audit wage reports and contacting employers for delinquent
reports.
MS Department of Employment Security – Interviewer II April 2009 – Sept. 2010
Provided information to customers regarding unemployment benefits and filing initial unemployment
claims also interviewed customers to identify and evaluate other needed services occupational interest.
The Kroger Company – Floor supervisor/Customer Service Rep May 2004 – March 2009
Supervised 10-15 employees, provided information for customers and employees. Assisted in training
cashier, floor supervisors, and customer service reps. Also provided accounting services for close outs.
Aflac – Independent agent April 2007 – March 2008
Responsible for prospecting future clients providing marketing of products and services while
maintaining sales goals.
Education:
Abraham Baldwin Agricultural College
Associate of Science Business Administration December 2006
Georgia Southern University
Bachelor of Business Administration in Finance May 2008
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