Customer Service Manager

**** ******** ***** #**, *** Diego, CA ***** ? 858-***-**** ?

**********@*****.***

Thomas Kerins

Objective:

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To secure a position as a CrossFit Coach to uplift, guide, and instruct

athletes

Summary of Qualifications:

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. Extensive personal training and customer service experience.

. Comfortable with all types of client needs and goals.

. Ability to lead by example and self-motivate.

Experience:

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January 2013 - present Dynamis CrossFit Carlsbad, CA

Coach

Educates clients on proper movement/mechanics of functional exercises

Responsible for coaching and motivating clients in all aspects of the sport

May 2012 - present A.P.E. fit Training San Diego, CA

Solutions

Personal Trainer

Create and implement individual program design and nutritional guidance

Teach clients proper movement patterns and effective mobilization strategies

May 2012 - December 2012 CrossFit La Jolla San Diego, CA

Personal Trainer/Coach

Expanded current clientele base through effective marketing strategies

Design safe, efficient, results-based exercise and nutritional programming

December 2009 - May 2012 24 Hour Fitness San Diego, CA

Master Trainer

Created unique resistance programs for each client based on their needs and goals

Developed personalized nutritional programs for each client

July 2008 - December 2008 LA Fairchild Denim Bar Cardiff, CA

Store Manager

Responsible for all opening and closing duties for the establishment

Coached and guided team members in all aspects of sales and business

September 2006 - May 2007 Express for Men Wilmington, NC

Store Manager

Coached and trained new hires and management on effective sales and customer service

practices

Produces presentations for other stores on management procedures, employee training,

and proper business techniques

July 2003 - August 2006 United States Marine Corp Cherry Point, NC

Administrative Marine

Participated in Operation Iraqi Freedom III

Responsible for the maintenance and safe-keeping of confidential personal records of

over 2000 Marines and Sailors

Led Marines and Sailors in various tasks throughout deployments including security

patrols, convoys, and base security operations.

Education and Certifications:

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NorthBend High School: Received High School Diploma in 2003

National Academy of Sports Medicine: Certified Personal Trainer 2009,

Corrective Exercise Specialist 2010, Performance Enhancement Specialist

2010

NESTA: Mixed Martial Arts Conditioning Coach 2010

CrossFit: Level 1 Coaches Certificate 2010, Movement and Mobility

Certification 2012, Coaches Preparatory Course 2013

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