Dear Sir/ Madam,
I am pleased to submit my resume for a suitable position in Human Resources
Department. I believe that my broad-based HR knowledge and being a
dedicated person make me a qualified candidate for any HR post.
I hold the Graduate Degree in Industrial Psychology and completed one year
of Masters in Industrial Psychology also.
I have been in the HR field for the last 16 years. During these years of
work experiences, I have developed and applied several programs, processes
and HR strategies which resulted in increased in quality of personnel hired
and increased in the efficiency of the employees.
I hope to contribute in the same manner with your organization and bring
out much better results. Therefore, I would welcome the opportunity to
discuss the possibility of my joining your organization's team of Human
Resources professionals. Thank you for your review and consideration. I
look forward to speaking with you soon.
Sincerely,
Jenie Del Castillo
Contact No.: 780-***-****/ 780-***-****
Enclosure : Resume
JENIE DEL CASTILLO
Address: 9132 206 Street, Edmonton Alberta, T5T 0W9 Canada
Contact No.: 780-***-****/ 780-***-****
E-mail Address: *****.***********@****.**
CAREER OBJECTIVE
Seeking a highly challenging and rewarding professional environment where
my skills can be better utilized to optimize the organizational objectives
through strategic HR leadership and active participation in business
process. To be an "enabler and transformer" in enhancing individual
competencies and performance.
SUMMARY
. Certified Professional in Human Resources offering a 16-year HR career
distinguished by commended performance and proven results.
. Extensive background in HR generalist affairs and demonstrated success
in negotiating win-win compromises, writing personnel manuals, job
descriptions and management reports.
HR SKILLS
HR Department Startup Employee Relations HRIS Technologies
Employment Law & Legal HR Policies Development Performance
Compliance Management
Compensation & Benefits HR Program/ Project Organizational
Management Development
Staff Recruitment & Orientation & HR Record Management
Retention On-Boarding
PROFESSIONAL HISTORY
06 August 2006 to 28 February 2013 - HUMAN RESOURCES MANAGER, SPLASH GULF
L.L.C. (LANDMARK GROUP OF COMPANIES), Jebel Ali Industrial 1, Dubai UAE.
(Promoted from HR Coordinator to HR Executive to Senior HR Executive to
HR Manager)
19 January 2004 to June 20, 2006 - HUMAN RESOURCES SUPERVISOR, WORLD OF FUN
AMUSEMENT, Philippines
03 March 2003 to 10 January 2004 - HUMAN RESOURCES & ADMINISTRATIVE
OFFICER, STRETCH DISTRIBUTION, INC., Philippines
07 May 2001 to 02 March 2003 - PERSONNEL & ADMINISTRATIVE OFFICER,
LANSDOWNE INDUSTRIAL TRADING CORPORATION, Philippines
03 April 1997 to 05 May 2001 - HRD ASSISTANT, WalterMart Supermarket, Inc.
and/ or ABENSON, INC., Philippines. (Promoted from Timekeeper to HRD Staff
to HRD Assistant)
SUMMARY OF EXPERIENCES
General
. Formulates general office guidelines and develops, implements and
evaluates human resources policies and programs.
. Completes/ consolidates HR Report for submission to the Management.
. Facilitates regular team meeting/ morning talk to strengthen employee
morale and cooperation.
. Coordinates with other departments on matters pertaining to human
resource services.
. Assists in conducting different in-house training programs.
. Represents the company in recruiting employees on a large scale (e.g.
Philippines).
Recruitment
. Develops and maintains an effective recruiting network.
. Manages job postings in print or electronic media.
. Shortlists and interviews the probable candidates and administers and
interprets tests designed to determine the interests, aptitudes and
abilities of the applicants.
. Conducts reference check for all qualified candidates.
. Notifies applicants of result of selection process and negotiates salary
for all considered candidates.
. Prepares employment contract/ offer letter for signing of the new
employee.
. Ensures smooth joining of the prospective candidates.
. Ensures that induction training for all newly joined staff member is
completed.
. Ensures initial accommodation set up for new joinees is well coordinated.
. Coordinates with the Public Relations Office and Admin Department
regarding the processing of visa and travel tickets of all concerned
employees.
Performance Management
. Continuously designs a better performance evaluation system to improve
the present promotion policy of the organization.
. Designs, implements and coordinates performance and appraisal programs.
. Facilitates the performance appraisal process for all employees.
. Ensures that all documentary requirements of employees due for
evaluation, promotion and/or regularization are complete.
Compensation & Benefits
. Administers salary increases due to employees' scheduled merit, on-going
promotions and re-alignment.
. Coordinates processing of company initiated benefits.
. Assists the Department Managers in designing, revising or improving the
present incentive programs where bonus and other remuneration are at
stake.
Employee Separation
. Facilitates separation procedures, conducts exit interview to all
separated employees and checks all related documents like Resignation
Letter, Visa Cancellation & Final Settlement Form.
. Prepares warning and/ or termination letters to concerned employees.
Monitors replies to notices and schedules panel investigation as needed
as part of due process.
Employee Relations
. Supports the retail operations by facilitating different employee
programs.
. Arranges staff training and provide information services such as employee
assistance, counseling and recognition programs.
. Issues memorandum and handles disciplinary action for all erring
employees.
. Prepares necessary communications for Attendance and Sales Awardees for
the month.
. Conceptualizes rewards systems (Employee of the Month) for employees'
morale upliftment.
. Conducts regular employee sessions to strengthen corporate values and
thresh out HR concerns and issues.
. Conducts one-on-one sessions with remarkable/erring employee.
. Facilitates Employee Satisfaction Survey (ESS).
. Organizes and monitors activities of Action Club (Morning Talk, Birthday
Treat, Fun Night, Retreat and more).
. Productivity programs planning and coordination (Employee Welfare, Health
and Safety Programs, Suggestion Scheme).
. Conducts regular weekly store visits to personally speak to employees &
address if there are issues.
Record Management, Timekeeping & Payroll
. Monitors the daily time-in/out of employees and prepares a monthly report
on tardiness and absences.
. Prepares necessary communication and Notice of Personnel Action (NPA) for
all employee movements.
. Prepares summary of attendance for payroll computation.
. Receives payroll complaints and other matters of concerns of employees
towards payroll. Confirms/ rules out complaints based on investigation.
Targets 0% payroll complaint from employees.
. Handles & updates HRIS.
Administrative
. Plans and coordinates for office services, such as accommodation,
relocations, equipment, supplies, forms, disposal of assets, parking,
maintenance and security services.
. Oversees the inventory of all equipment, furniture and fixture, vehicle
and its accessories, office supplies and communication tools.
. Formulates general office policies and guidelines for approval by the
Management Team.
. Prepares a list of inventory of assets once a year and assigns control
number for all office equipments, furniture and fixtures, kitchenware,
cleaning materials, transportation/communication equipments and
accessories, warehouse equipments and other company assets.
. Conducts monthly inventory of office and production supplies.
. Monitors the check-up, service cleaning and maintenance schedules of all
company equipments
EDUCATIONAL QUALIFICATION
Post Graduate : Pamantasan ng Lungsod ng Maynila, 2000-2001
(University of the City of Manila)
Manila, Philippines
Masters in Industrial Psychology
Graduate : Polytechnic University of the Philippines, 1993-1997
Manila, Philippines
Bachelor of Science in Industrial Psychology
University Scholar