KENNETH H YOUNG

**** ***** ******* ****

Colorado Springs, CO 80923

ab869t@r.postjobfree.com

Cell: 719-***-****

Highly motivated and proven high performance in dynamic environments as an

information technology professional that can bring over 10 years of

experience as a Network and System Administrator as well as Help Desk and

Hardware Installation Specialist. Network administration experience, with

an emphasis on Cisco, includes firewalls, routers, switches, wireless

access points, and design philosophies. System Administration experience

with rack/stack and break/fix and storage server management, various

Microsoft solutions, data backup, and application security. Has exceptional

focus on internal and external customer service. Ability to manage multiple

projects, activities and tasks simultaneously.

EDUCATION & CERTIFICATES:

. Advanced Individual Training- Information Systems Analyst (25B) A+,

Net+, SEC+ XP/Win Vista/Win7/Outlook, Information Assurance, TCP/IP,

Cisco Switches/Vlan Architecture, Cisco Routers/Routing protocols,

Windows Server 2003/2008, Oracle/Sun Servers, intro to UNIX, Network

communications including VOIP configurations, Network A/V instruction

on Retina and Hercules, FBCB2 Administrator, CPOF Battle Staff,

Tactical Internet Management Systems, Maneuver Control Systems,

Digital Tactical Operation Center.- Fort Gordon, Georgia - March/2004

. Warrior Leadership Course - Team Leadership and Army standards

training- Fort Drum, NY September/2009

. Master of Network and Communications Management with Distinction

December 2009- DeVry University Summa Cum Laude (3.9 GPA)

. Master of Business Administration with Distinction April 2012-DeVry

University Summa Cum Laude (3.8 GPA)

. Security+, Fort Gordon, Georgia - July/2003

. CompTIA Network +, Seoul, Korea, Camp Red Cloud September/2006

. CompTIA A+, Seoul Korea, Camp Red Cloud November/2006

. CCENT, Fort Drum, NY November/2008

. CCNA, Fort Drum, NY November/2008

SKILLS:

Information Technology Experience

. Executing and managing network initiatives in an enterprise

environment.

. Experience with enterprise SAN, disaster recovery and backup

solutions.

. Experience with rack/stack, install/update and break/fix of servers.

. Telecommunications with AT&T Blackberry and Outlook.

. Performing network traffic forensic analysis, utilizing packet

capturing software like Microsoft Network Monitor and Capsa Packet

Sniffer to isolate malicious network behavior and to identify

unauthorized network use and insecure network protocols.

. Install, maintain, and optimize user workstations ranging from

Windows9x to Windows 7, DoD proprietary Unix/Linux including FBCB2

applications as well as CPOF, and servers including windows server

2003, windows server 2008, exchange server 2003, Exchange server

2008, Ventrilo, Adobe breeze, LAMP servers, SharePoint 2007,

and VMware clustering; ensuring minimal downtime of critical services.

. Responsible for planning, organizing and directing a staff of

personnel in the installation, implementation, maintenance and

operation of territory-wide telecommunication equipment and networks,

development and installation of new sites and facilities.

. Plan and oversee expansion of network services OSPF, VOIP, SMTP

traffic, Cisco Call manager, Cisco Call Manager Express, SNMPv3 for

network traffic monitoring, Cisco ASA, Bluecoat, Solar winds network

tools, and streaming tactical traffic through multiple data paths

consisting of satellite communication, line of sight RF, and strategic

means to provide maximum availability.

. Travel to remote sites to install satellite

communication assisting clients while managing project teams ensuring

all systems are performing to specifications and

emergency comsec plans are in place.

. Assist network engineers with installation and deployment of new

CPN/JNN nodes providing secure telecommunications to remote sites.

. Maintain unit-level as well as Division-level AD, exchange, and

telecommunications equipment

. Strong experience with Cisco network solutions designing and building

MPLS network clouds, leveraging Cisco network devices, implementing

WAN infrastructures and working with VPLS.

. 10 years of networking engineering experience

EXPERIENCE:

US Army - Fort Drum, Watertown New York

October 2009 - March 2012

Tier III Network Administrator

. Supported battalion size end users daily operations by troubleshooting

and resolving issues

. Supported migration of unsupported users from MS Windows Vista to MS

Windows 7

. Imaged over 300 computers using Acronis software.

. Remote support users on TDY status using VPN services

. Supported over 20 exercises with 6-8 man teams covering 24 hours.

. Wiring and networking of new building with over 160 computers and 4

floors.

US Army - Fort Drum, NY/RC-North Afghanistan

March 2010 - March 2011

Tier III Battalion LAN Manager

. Active Directory administrator for multiple sites creating user

accounts and associated mailboxes.

. Configured Group Policy Objects and attached them to the Active

Directory environment.

. Created distribution/security groups in Active Directory to restrict

localized NAS access

. Migrated local MS Server 2003 to MS Server 2008R2 running AD and

Exchange services using VMware ESXi.

. Implemented a fall back site to mitigate risk associated with the

combat environment

. Installed and deployed WSUS and used GFI Languard to maintain updates

for classified and unclassified network.

. Opening/closing tickets in BNC Remedy with follow up to ensure

customer satisfaction.

. Installed/Managed Chat, Ventrilo, Network Monitoring, and imaging

servers.

. Managed all patches on servers and desktops with 100% success rate

installation.

. Managed medium size network of Satellite communications, servers, and

computers totaling $4M in equipment.

. Server and desktop support for over 600 users on NIPR, SIPR, and

Centrix.

. Used Windows Easy Transfer to optimize migration from MS Windows Vista

to Windows 7 and facilitate backups to NAS.

US Army - Camp Red Cloud Uijongbu, Korea

September 2004 -

September 2009

Tier II Network Engineer, JR. G6

. Administered 14 Joint Network Node (JNN) and 32 Command Post Node

(CPN) containing local site Cisco ASA firewalls, Routers, Switches.

. Supported Division level assets with over 16,000 soldiers and over

6,000 civilians and joint forces.

. Utilize network administration tools such as Netflow and Orion to

automate Router/Switch/Firewall updates and manage configuration.

. Monitor site outages via SNMPc and netflow and travel to site if

remote support proves insufficient.

. Administration of Active Directory user and computer accounts with

Outlook accounts for NIPR, SIPR, and RIPR

. Infrastructure support running Ethernet and fiber cabling and

termination.

. Installation of Windows Server 2003/2008 and Windows XP/Vista for

NIPR, SIPR, and RIPR.

. Created a Win Vista image to distribute over network using SCCM server

to facilitate required XP to Win Vista Migration

. Opening/closing tickets with follow up to ensure customer

satisfaction.

. Ordering server, laptop, and tower parts from 3rd party vendors to

repair necessary machines.

. Refurbish Cisco switches: clearing/loading configuration by TFTP.

. Site survey to outfit deployment with all the necessary hardware

(computers, satellite communications, phones, cabling, power

requirements, physical security).

US Army - Camp Red Cloud Uijongbu, Korea/Ar-Ramadi, Iraq

November 2004 - August 2005

Tier II Comm Engineer IV / System Admin

. Coordinate reset procedures during/after mission for maintenance.

. Create user accounts in Active Directory and Exchange server.

. Create and resolve tickets in BMC Remedy ticketing system with 100%

completion.

. Plan and conduct site surveys prior to deployment of Battalion IT

infrastructure.

. Managed end user systems, installed updates and patches via WSUS.

. Managed server logs to ensure proper network availability with NIPR,

SIPR and Centrix.

. Troubleshoot Active Directory permissions for users and groups

accessing files and folders on NAS services.

. Managed over 600 computers and 1800 users while helpdesk is

operational for 24/7

. Troubleshoot and order parts if necessary for broken equipment.

US Army Reserves DET2 - Redstone Arsenal, AL

April 2004 -

October 2004

Tier II Comm Engineer IV / System Admin

. Create user accounts in Active Directory and Exchange server.

. Plan and conduct site surveys during deployment of Battalion IT

infrastructure.

. Managed end user systems, installed updates and patches via WSUS.

. Managed server logs to ensure proper network availability.

. Troubleshoot Active Directory permissions for users and groups

accessing files and folders on NAS services.

US Army Reserves DET2 - Redstone Arsenal, AL/ Bagdad Iraq

April 2004 - September 2004

Tier II Comm Engineer IV / System Admin

. Coordinate reset procedures during/after mission for maintenance.

. Create user accounts in Active Directory and Exchange server.

. Create and resolve tickets in BMC Remedy ticketing system.

. Plan and conduct site surveys prior to Redeployment of Battalion IT

infrastructure.

. Managed server logs to ensure proper network availability.

. Troubleshoot Active Directory permissions for users and groups

accessing files and folders on NAS services.

. Conducted over 200 hours of foot patrol with SINGAR man pack

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