Customer Service Manager

MICHELLE SALA

***** ******** **********,**

708-***-**** **********@***.***

Objectives

To use my knowledge and skills in an office career

Experience

Medcentrix Harvey, IL Aug. 2008 – Still Employed

Charge Entry, Secondary Billing, Scanning Payments, posting payments, Pt. registration.

Arden Courts – Palos, IL 2007 – 2008

Administrative Service Assistant

Accounts Payable/Rcvd., Answer Phones, Faxing, Copying, Assist with Payroll, Customer Service,

Human Resource Assigned Duties

SDS – Little Company of Mary Hospital – Evergreen Park, IL

Lead of ROI

Make sure everything coming in and going out are HIPPA compliant, Copying and Scanning Documents,

Pulling and Receiving Charts, Microfilming, Answering Phones, Data Entry, Customer Service, Training

New Employees at site

Elmhurst Clinic Elmhurst, IL 1998 – 2003

Team Leader of Health Information and ROI

Responsible for supervising, Training, Providing employee orientation for staff, Oversee and provide

scheduled coverage for daily workload, holding interdepartmental staff meetings, effectively communicate

with staff and physicians and all departments where there is interactions, customer service

Education

Cosmopolitan Prep School, Chicago, IL General 1991 – 1992

Morton College, Cicero, IL – Certificate 1994 (expired )

Skills

Knowledge of … Medical Manager, IDX, Fortis, Fax, Copy Machine, Microfilm Machine, Phones, Mail

Machine

Medcentrix 4647 Lincoln Hwy Matteson, IL 60443 708-***-****

Arden Courts – 7880 W. College Dr. Palos Heights, IL 60463 708-***-****

TH

Little Company of Mary Hospital –SDS 2800 W. 95 St. Evergreen Park, Il 60805 773-***-****

w/Sarah Wellivar –SDS Linda Howard Lawson w/LCMH 708-***-****

Elmhurst Clinic – 172 Schiller St. Hinsdale,IL 60521 630-***-****

References

Pat Schultz 708-***-****

Lori Bryant Seals 708-***-**** (co worker)

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