Sales Training

Gordon P. John

** ********* ****** ** **** Orange, New Jersey 07017 Tel: 973-***-**** *.*.******@*****.***

Education

Berekely College, New York City, New York

Bachelor of Business Administration Candidate, Jun 2013

Professional Experience

United States Navy, San Diego, Ca

Assistant Training Supervisor May 2005 – Nov 2009

Responsibilities:

Implemented specific training programs to help workers maintain or improve job skills.

Assess training needs through surveys, interviews with employees, focus groups, or

consultation with managers, instructors, or customer representatives.

Organize and develop, training procedure manuals and guides and course materials such as

handouts and visual materials.

Present information using a variety of instructional techniques, such as role playing,

simulations, team exercises, group discussions, videos, or lectures.

Evaluate training materials prepared by instructors, such as outlines, text, or handouts.

Schedule classes based on availability of classrooms, equipment, or instructors.

Supervise instructors, evaluate instructor performance, and refer instructors to classes for skill

development.

Coordinate recruitment and placement of training program participants.

Develop or implement training programs related to efficiency, recycling, or other issues with

environmental impacts.

Proper evaluation of all candidates and record training activities and program effectiveness.

Established a 12% increase in overall efficiency ratings of all trainees, performance reviews.

CVS, East Hanover, New Jersey

Pharmacy Technician, Aug 2003 – Apr 2005

Responsibilities:

Receive written prescription or refill requests and verify that information is complete and

accurate.

Maintain proper storage and security conditions for drugs.

Answer telephones, responding to questions or requests.

Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.

Mix pharmaceutical preparations, according to written prescriptions.

Clean and help maintain equipment or work areas and sterilize glassware, according to

prescribed methods.

Price and file prescriptions that have been filled.

Assist customers by answering simple questions, locating items, or referring them to the

pharmacist for medication information.

Order, label, and count stock of medications, chemicals, or supplies and enter inventory data

into computer.

Receive and store incoming supplies, verify quantities against invoices, check for outdated

medications in current inventory, and inform supervisors of stock needs and shortages.

Compute charges for medication or equipment dispensed to hospital patients and enter data in

computer.

CVS, East Hanover, New Jersey

Cashier and Sales Rep, Feb 2002 – Aug 2003

Responsibilities:

Greet customers and ascertain what each customer wants or needs.

Describe merchandise and explain use, operation, and care of merchandise to customers.

Recommend, select, and help locate or obtain merchandise based on customer needs and

desires.

Answer questions regarding the store and its merchandise.

Prepare sales slips or sales contracts.

Compute sales prices, total purchases and receive and process cash or credit payment.

Inventory stock and requisition new stock.

Watch for and recognize security risks and thefts, and know how to prevent or handle these

situations.

Price stock and mark items for sale.

Additional Skills

Microsoft Word 2010

Microsoft Excel

Power Point

Team Leadership Skill

Project Management

Multi-Tasking Skills

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