**** ******* ****. . *********, ** *****
Phone 865-***-****
E-MAIL ************@*****.***
KRISTY M. HARDY
Objective
Obtain a sales professional position using my
knowledge, professionalism, and leadership skills,
to improve the company, prospect, and partner
satisfaction.
EXPERIENCE SUMMARY
Sales Executive of Practice Management and
Electronic Health Records
Client care and training specialist for practice
management and electronic medical records
Implemented PM software and EHR software in
multiple clinical settings nationwide
Experienced in integrated and interfaced software
packages
Software skills including: Windows Vista, XP, and
7, Microsoft Word, Excel, Powerpoint, MS Pivot
Table Web Component, Outlook, Adobe Acrobat, Oracle
CRM On Demand, and Sharepoint
Work experience
2010 - Present
AllMeds - Oak Ridge, TN
Southeast Sales Executive October 2011 - Present
Client Care Specialist January 2010 - October 2011
As Southeast Sales Executive I managed South-East
Territory consisting of 12 States. Successful sales
meeting and exceeding sales quota. Reported to
National Sales Director on weekly basis with
forecasts and pipeline information. Generate leads
via cold calls, and trade shows. Conduct both
on-line demonstrations via go to meeting and on-site
demonstrations. Present to prospects ranging in
size from 1 to 20. Ability to present to upper
management including Hospital Administration and
Physicians.
Follow client accounts from implementation process
to post go-live. On-site and on-line training of
small to large clients. Troubleshoot client and
software issues and report to respective department
if needed. Workflow analysis of the complete office
including front desk, scheduling,, billing,
administrative, clinical aspects. Scrubbing and QA
of new released versions. Oracle CRM, Sharepoint,
and Microsoft Outlook experience. Travel
nation-wide.
2001 - 2009
Summit Medical Group - Knoxville, TN
Clinical Director, MA/Dr. Mark Cloud
As Dr. Cloud's nurse responsibilities include
patient vitals, phlebotomy, injections, EKG's,
patient education, and general nursing duties.
Assist with in office surgical procedures. Schedule
appointments. Use of Touchworks Patient Management
system. Allscripts Electronic Medical Record and
Surescripts system for electronic prescribing.
Office ordering/purchasing of supplies. New hire
training for clinical staff. Directing office staff
on new procedures and protocols. Assist with
requirements to keep office CLIA license up to date,
and conduct quarterly proficiency testing.
2004-2006
Smiths Medical Inc. Keene NH
In-service Consultant - Part time
Smiths offered me valuable experience including
large group training to one-on-one training of
needle safety products. I had the opportunity to
educate physician's offices and large hospitals on
the proper activation of needle safety products.
2000-2001
Asthma and Allergy Affiliates - Knoxville, TN
Shot Room Coordinator/MA
Responsibilities include mixing allergy serum for
allergy injections. Administer Allergy injections.
Adjust allergy doses to meet patient needs.
Phlebotomy and general nursing duties. Infusion
treatment for patients with Immune deficiencies.
Education
Fort Sanders Regional Medical Center
2000
IV and Port-a-Cath Certification
Phlebotomy Certification
American Heart Association CPR - Current
Powell High School - Powell, TN
1995-1999
Strengths/Skills
Practice Management and EHR
Healthcare Information Technology
HIPPA
Medical Billing and Revenue Cycle
Versed in computer connections including Rdp, Citrix
VNC, and Microsoft VNC.
Well versed in MS 2010 Office Suite, including
Excel, PowerPoint, Word, Web Component Pivot Table
Reporting, and Outlook
Utilization of both Salesforce CRM System and Oracle
CRM
Excellent Presentation and Communication Skills
Detail to process management
Ability to present in group or individual settings
Able to quickly learn and instruct others
Able to defuse problem situations
REFERENCES AVAILABLE UPON REQUEST