Human Resources Management

Laura C. Gallaher

***** ******* ******** **** 602-***-****

Orlando, FL 32820

*****@******************.***

EDUCATION

University of Central Florida

Orlando, FL

Doctor of Philosophy in Industrial-Organizational Psychology

Master of Science in Industrial-Organizational Psychology

Arizona State University, Barrett Honors College

Tempe, AZ

Bachelor of Science with Honors in Psychology

Minor: Spanish

EXPERIENCE

National Aeronautics Space Administration (NASA) Kennedy Space

Center, FL

Integrated Product Team Lead

10/12 - Present

. Lead a cross-functional team of human resources specialists in the

delivery of integrated human resources solutions to a variety of

customers

. Conduct workforce planning and analysis to guide customers in identifying

their current and future needs

National Aeronautics Space Administration (NASA) Kennedy Space

Center, FL

Organizational Development Lead

5/10 - 10/12

. Provide strategic direction for the organizational development group

. Participate in selection of key positions

. Enhance efficiency through defining and outlining of group's key

processes

. Mentor and develop organizational development specialists to prepare them

as successors

. Serve as primary organizational development consultant for the Center's

executives

. Lead succession management efforts across the Center for critical senior

leadership roles

. Lead efforts to act upon the results of the Federal Employee Viewpoint

Survey for the Kennedy Space Center

. Design career development course to assist employees adapt to significant

mission change

. Facilitate strategic retreat for new Program Office; provide consultation

resulting in significant improvement (8-10% points) on key survey

indicators

. Serve as Acting Branch Chief in his absence

National Aeronautics Space Administration (NASA) Kennedy Space

Center, FL

Organizational Development Specialist

8/06 - 5/10

. Consult with director of Information Technology and Communication

Services on employee engagement, performance management and organization

design

. Consult with multiple levels of management to resolve a wide range of

issues impacting organizational performance including interpersonal

conflict and job stress

. Conduct competency modeling to develop a leadership model with five

levels in order to focus and enhance leadership development

. Consult with senior management about change management and culture change

initiatives

. Facilitate strategic goal setting and development of metrics at multiple

levels of management

. Consult with leadership regarding re-organizations to maximize

effectiveness and minimize resistance to change

. Design, develop, and implement training in the topics of Interviewee

Training, Interviewer Training, Feedback Delivery, Effective Mentoring,

Effective Meetings, Improving Employee's Performance

. Coach employees at multiple levels of the organization in order to

improve performance

. Develop and conduct surveys to assess the needs of the workforce; analyze

survey data and develop and implement recommendations for continuous

quality improvement

. Design Mentoring Program, including leading the development of a mentor

matching application designed to address the strategic goals of the

Agency under various organizational constraints

. Analyze performance bonus data to look for trends related to demographic

information such as sex, race, and age

. Conduct organizational assessment through surveys, interviews, focus

groups, observation, and other instruments and perform gap analysis

. Facilitate retreats to target strategic planning and teambuilding/morale

enhancement

. Conduct mock interviews to better prepare candidates for employment

interviews

. Develop expanded telework pilot framework and associated measures in

order to evaluate success and implement recommendations

Humor Lab, University of Central Florida

Orlando, FL

Supervisor and Principal Investigator 04/09

- 05/10

. Supervised the work of 10 research assistants

. Recruited and selected research assistants to form humor lab

. Created lead position to help distribute workload and manage resources

. Developed reward system encompassing individual and group milestones

OTHER

. Level II Certified in the Herrmann Brain Dominance Instrument

. Experience with Myers-Briggs Type Indicator (MBTI), Fundamental

Interpersonal Relationship Orientation (FIRO-B) assessment, Strong

Interest Inventory, CareerView Assessment

. Completed International Coaching Institute's coaching training program

Contact this candidate