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Customer Service Assistant

Location:
Niantic, CT, 08701
Posted:
April 11, 2013

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Resume:

860-***-**** • *.*********@*****.***

Matthew-Donald Sangster

Matthew-Donald Sangster

Psychology undergraduate with a diverse work experience and is persistently looking for an opportunity to

further develop research skills and increase both knowledge and experience pertaining to cognitive neuroscience

and psychology in general.

Experience

Mar. 2011 – Current

Stony Brook, NY

Stony Brook University

Research Assistant

Locate, evaluate, and analyze articles pertaining to research topic.

Utilize SPM, MATLAB, and SPSS for data entry, processing, analysis, and interpretation.

Form conclusions based on results of data analysis and test hypotheses.

Aug. 2010 – Dec. 2011

West Long Branch, NJ

Monmouth University Residential Life

Resident Assistant

Provide aide and a sense of security to residents of assigned Residential Hall.

Act as a positive role model and exemplify leadership for students.

Understand the dynamics of roommate relationships to aide in conflict resolution.

Recognize the differences in personalities of residents and the role it has on relationships.

Sept. 2010 - Current

West Long Branch, NJ

Monmouth University Tutoring Center

Peer Tutor

Assist struggling students with issues and concerns relating to subject matter.

Act as a positive role model for tutee and the general student body.

Explain concepts in multiple ways using different means to aide in understanding subject matter.

Understand subject matter and be able to make conclusions and abstractions from given material.

Sept. 2007 – Current

Niantic, CT

StarComputers

Assistant Office Manager

Help with managerial and clerical work for their office.

Provide customer service and technical support for customers.

Develop a new filing system to make the company more efficiently.

Community Involvement

Sept. 2011 – Current

West Long Branch, NJ

Monmouth University

Vice President of Global Service Project

Teach research skills and strategies for better understanding of topic matter.

Help others develop argumentative skills, analytical abilities, and professionalism.

Attend National Model UN conference acting as a delegate from Monmouth University.

Emulate the delegation of an assigned country through successful and efficient research.

860-***-**** • *.*********@*****.***

Matthew-Donald Sangster

Apr. 2010 – Sept. 2012

Niantic, CT

Monmouth University’s Phi Eta Sigma

President of National First Year Honors Society

Help students with integration into college by providing support and resources.

Understand relational and situational stressors to be able to offer according assistance.

Inform self and make educated executive decisions in regards to the organization’s success.

Education

Sept. 2009 - Current

West Long Branch, NJ

Monmouth University

Psychology

With Honors

Minors:

o Mathematics

o Philosophy

o Information Technology

GPA: 3.71

Related Coursework:

Senior Thesis in Psychology

Conducted an original research study and presented at the bi-annual Monmouth University Research Conference

under the title, “The Truth about Honesty: Authenticity and Relationship Satisfaction”. Responsible for all

aspects of the study: literature search, design of study, data collection and analysis, and presentation of findings.

Presented at 2013 EPA Conference.

Honors Thesis Proposal and Paper Presentation

Analyzed fMRI data and research articles to develop a research paper on Highly Sensitive People and Sensory

Processing Sensitivity. Created an original interpretation of data gathered by Dr. Bianca Acevedo. Presented

findings and conclusions at the bi-annual Monmouth University Honors Research Conference under the title,

“An fMRI Study of Sensory Processing Sensitivity”.

Notable Achievements and Awards

Jane Freed Award for Best Honors Thesis Proposal (2012)

Outstanding Student in Philosophy, Turrell Scholarship, Received (2011)

Student Representative for the Monmouth University Advising Task force, Selected (2011)

MENSA Member, Central NJ Chapter (since Oct. 2011)

Psi Chi, National Honor Society in Psychology (since Mar. 2011)

Phi Eta Sigma, National Honor Society (since Mar. 2010)

Philosophy Club President (Sept. 2011-Current)

Misson: Philosophy Founder and Leader (Feb. 2010-Current)

Study Abroad Club Treasurer (Sept. 2010-Current)

Published Author

o The Stranger Inside, by Matthew-Donald Sangster and Aziz Mama (May 2011)

References

References are available on request.

9 Roxbury Rd., Niantic, CT 06357 • 860-***-**** • *.*********@*****.***



Contact this candidate