Sales Customer Service

Matthew D. Ashton

**** ******** **. *.*. Canton, Ohio 44718

Cell: 330-***-**** Email: **********@*******.***

SUMMARY

Accomplished Senior IT Professional with over 15 years of demonstrated Information Technology

experience. Extensive leadership experience in Technology Consulting, Business Development,

Application Development, Vendor Management, Project Management, Technical Teams, and Data Center

Operations. A decisive leader and results-oriented professional, with recognized ability to lead global &

virtual teams, programs and initiatives, with the ability to work under pressure to rapidly changing

environments, and resolve mission critical issues.

EMPLOYMENT EXPERIENCE

Seifert Technologies, Massillon, Ohio, (www.seifert.com)

Vice President / IT Manager 1/04 – 2/13

• Established a viable IT Consulting Business Division.

• Increased sales from less than $50,000 in 2003 to 1.8 million by 2010.

• On boarded and managed over 150 new clients.

• Created Sales and Marketing strategies and sold hundreds of IT Projects ranging from $10,000 to

$200,000.

RESPONSIBILITIES

• Manage new, existing, and potential customer relationships.

• Direct day to day operations of Network, and Programming resources.

• Project Manage IT consulting projects from initial sales through implementation.

• Managed ecommerce website development projects and implementation of various order management

software platforms such as MainStreet BusinessFlow.

• Manage mobile devices and contracts with AT&T and Verizon

• Developed mobile broadband backup internet solutions with Verizon and SonicWall

• Develop and implement strategic IT project plans and budgets for customers.

• Technologies include but not limited to, Windows 2003, 2008 R2, 2012, Core, PowerShell, Hyper V, Dell

ISCSI

and SAN, Virtualization and Active Directory. Backup Solutions from Tape to Block level solutions that

provide Virtual Disaster Recovery options. Technology solutions such as Sonic Wall, Cisco, and Dell

Switching and Firewall solutions. Offsite Cloud technologies, Office 365, 3rd Party Private Cloud providers

for migration certain functions off premise.

• Direct and coordinate communication systems for all Seifert operations Massillon, Canton, Nashville

TN.

• Designed and managed development of our HelpDesk ticketing and customer service software.

• Designed and managed development of our time-keeping and billing/payroll system and integration

with our Accounting software.

• Hands on implementation of the Traverse Accounting Solution and Connectwise PSA (Professional

Services Automation) software solutions.

1 of 6

• Collaborate with internal and external resources to develop the IT capabilities needed to improve sales

team productivity and efficiency. Coordinate solutions selling IT solutions development and

implementation.

• Manage sales policies and programs - design and implementation.

• Insure incentive programs drive desired behavior to achieve objectives. Develop metrics to measure

associate performance to assigned solutions selling performance expectations.

• Work closely with the CEO to develop, implement and improve strategies and programs.

2 of 6

EMPLOYMENT EXPERIENCE CONTINUED

Astro Instrumentation, Strongsville, Ohio

Network Administrator 6/03 – 12/03

Primary tasks are to keep the operations running at all times. This

includes Production lines, Computers, Printers,

Telecommunication devices, Servers, and all things IT related. On-

call on off hours and weekends to provide the support the plant

needs to never stop production.

RESPONSIBILITIES

• Maintain Servers and networks

• Manage security equipment

• Maintain standard IT tasks (e.g. email, Phones, & Hardware)

• End user support

• Design and implement new procedures and processes

• Maintain internal website

• Manage/Maintain Windows Server 2003

• Maintain ERP system

• Server Backups

• Develop / Research new technologies to increase efficiency

PCC Airfoils, Minerva, Ohio, (http://www.precast.com)

Network Administrator 1/02 – 3/03

Primary tasks are to keep the plant running at all times. This

includes Factory lines, Computers, Printers, Telecommunication

devices, Servers, and all things IT related. On-call on off hours

and weekends to provide the support the plant needs to never

stop production.

RESPONSIBILITIES

• Maintain Citrix server farm and networks

• Maintain wireless guns and equipment operation

• Manage security equipment

• Maintain standard IT tasks (e.g. email, Phones, & Hardware)

• End user support

• Design and implement new procedures and processes

• Maintain internal website

• Manage/Maintain Windows Server 2K and NT4.0

3 of 6

• Maintain ERP system

• Manage/Maintain SQL / Exchange Servers

• Server Backups

• Develop / Research new technologies to increase efficiency

Trans Technologies, Massillon, Ohio, formally Eaton Engineered Fasteners (Tinnerman and Palnut lines)

Network Administrator 01/00 – 01/02

Primary tasks are to keep the plant running at all times. This

includes Factory lines, Computers, Printers, Telecommunication

devices, Servers, and all things IT related. On-call on off hours

and weekends to provide the support the plant needs to never

stop production.

RESPONSIBILITIES

• Migrate from Banyan-Vines to Microsoft Active Directory

• Manage security equipment

• Maintain standard IT tasks (e.g. email, Phones, & Hardware)

• End user support

• Design and implement new procedures and processes

• Maintain ERP system and PRO-E engineering software

• Manage/Maintain SQL / Exchange Servers

• Server Backups

4 of 6

Summa Health Systems, Akron, Ohio, (www.summahealth.org)

Network Technician 1998 – 01/00

Supported the hospital’s technology initiatives for both

administration and direct patient care.

RESPONSIBILITIES

• Implement Y2k initiatives

• Build and deploy images for desktop deployment of Microsoft Windows Professional

• Provide general end user support

• Provide general network support.

Summa Health Systems, Akron, Ohio, (www.summahealth.org)

LPN – Licensed Practical Nurse 1996 – 1998

Nursing.

RESPONSIBILITIES

• Direct patient care in a critical care setting.

EDUCATION

Walsh University, Canton, Ohio 08/2005

Masters in Business Administration

Malone University, Canton, Ohio 12/2001

Bachelors of Arts Degree in Business Management

ACCOMPLISHMENT AND CERTIFICATIONS

Microsoft Certified Solution Expert

2013

Microsoft Windows 2012 Infrastructure, MCSE

Leadership Stark County 2012

th

25 Class

US Army – US Army Reserve Honorably Discharged 1992 – 2000

91B – Combat Medic, 91C - LPN

ADDITIONAL INTRESTES

• Active Board Member for the Boys and Girls Club of

Massillon and Massillon Ohio Chamber of Commerce

• Active Church Member

• Power Sports, Skiing, Hunting and Traveling.

5 of 6

6 of 6

Contact this candidate