JANIS LOTWIN
** ********* ****** . **** **********, NY 11050
516-***-**** . *****.******@****.***
ONLINE BUSINESS DEVELOPMENT AND ECOMMERCE PROFESSIONAL
Project Management ( eCommerce ( Program Management (
Highly accomplished program and project management professional with 15+
years progressive cross functional team leadership experience managing B2C
online business initiatives for leading media, and ecommerce firms;
demonstrated in-depth knowledge of software development, SDLC, platforms
and user interface; passionate commitment to enhancing and supporting
ongoing programs as well as new projects across both functional and
technical areas.
Strong collaboration skills, working across business departments to
identify and execute against strategic business initiatives and client
requirements; proven track-record executing project management and business
solutions within time and budget constraints; exceptional ability to
motivate teams and work within high stress environments, meeting deadlines
and delivering against project benchmarks to exceed both internal and
external client expectations
KEY SKILLS AND ATTRIBUTES
Project Management ( Cross Functional Team Leadership ( Client Relationship
Management
3rd Party Vendor Relationship Management ( Deployment Support
Resource Management ( Requirement and Scope Documentation
KEY CAREER ACCOMPLISHMENTS
Redcats USA, INC., New York, NY
2013
Online Technology Project Management Consultant, US Online Technology
Division Redcats USA
. Led geographically diverse technical teams to execute and deploy the
following projects:
o Site refresh: Redesign site to accommodate 1024 screen
resolution
o Credit Card Profile: allowing customers to save their credit
card information for future purchases, to their online account
o Email Subscription Preference Center: creation of preference
center for customer subscription management
o Billing Auto Renew Program: enabled the ability to automatically
bill customers upon expiration of their yearly annual services
. Requirements gathering; documentation creation
. Management of Project timelines and Project resources
. Deployment support/management
. Primary point of contact for internal clients and 3rd Party Vendor
ATRINSIC, INC., New York, NY
2011
Program and Project Management Consultant, Digital Music Subscription
Service
. Planned and executed subscription-based enrollment/acquisition path
for both mobile and web
. Coordinated and managed the ongoing development of subscription
streaming music iPhone application
BARNES & NOBLE.COM, INC., New York, NY
2010
Product and Project Management Consultant, Digital Education and
Integration Operations
. Planned, Managed and Launched digital textbook product
. Crafted digital interface to enhance customer experience
DIRECTBRANDS, INC., New York, NY 2005 - 2010
Held positions with increasing responsibility reflecting promotion and
consistent performance for this largest U.S. B2C distributor of media
products (f/k/a BMG Columbia House and Bookspan)
Senior Project Manager/eCommerce Manager (2008 - 2010)
. Reporting to the head of product development, oversee company's move
to ecommerce platform, responsible for cross-collaborating with
disparate functional teams to integrate business requirements into web
based product solutions
. Supported and enhanced updated, cost efficient and functionally
superior web platform for direct B2C publishing business
. Led migration of outdated website and print-catalog music business to
web-based platform; results included millions of dollars in expense
savings concurrent with significantly increased customer conversion
. Built solutions to support website properties, email campaigns and
other key marketing initiatives
. Championed the integration of Columbia House with BMG Direct;
optimized resources, eliminated redundancies and increased
productivity and efficiencies of scale between the two discreet
organizations
. Led multi-channel initiatives from concept to execution
. Coordinated strategic initiatives as project lead; liaised with
business groups and team leads to manage schedules, resources and
project benchmarks and translate direction into functional
requirements; ensured deliverables were met within budget and time
frames
DIRECTBRANDS, INC. (continued)
Senior Art Director (1998 - 2005)
. Led integration of creative teams and more efficient design software
during two distinct acquisitions/mergers; identified key talent and
executed resource allocation process concurrent with proactive plan to
eliminate redundancies and optimize productivity
. Recommended and executed reverse outsourcing initiative, bringing
direct to consumer merchandise in-house; eliminated utilization of
outside production agencies, saving substantial marketing costs Helped
lead concept, design and execution of direct mail merchandise
advertising for book, DVD and music club divisions
. Provided managerial supervision for teams of creative professionals
with leadership oversight
EDUCATION & TRAINING
INTERNATIONAL INSTITUTE FOR LEARNING, New York, NY 2008
Project Management Certificate Program
SCHOOL OF VISUAL ARTS, New York, NY 1984
Major in Graphic Design
Long Island University, Southampton, NY
1980
Major in Fine Arts
AFFILIATIONS/LEADERSHIP
Community: Volunteer, developing digital and website business and outbound
marketing initiatives (email marketing), Ronald
McDonald House
Memberships: International Project, Product & Program Managers;
Internet Product Management Group; E-Commerce
Network, Practical e-Commerce Network