Customer Service Account Executive

EMILY TRAISTER

*** ******* ** *** *, Brooklyn, NY 11222 • 248-***-**** • *************@*****.***

WORK EXPERIENCE

NBC Universal, Stamford, Connecticut

Executive Assistant and Internship Coordinator, November 2011-present

Assist Co-Executive Producers on two television shows with all aspects of production and personal matters

Liaison between Co-Executive Producers and production staff, post production staff and crew

Recruit and pre-interview all new production

Book travel and manage calendars for Executives

Prepare all written material for television hosts

Responsible for the Internship program of two television shows

Recruit, hire and manage all show interns

Created and implemented processes and procedures for the companies internship program

Associate Producer, July 2010-October 2011

Worked closely with the coordinating producer and producers; briefing and prepping guests for filming in front of

a live audience on a weekly basis

Assisted in script writing, visual organization and pre-taped pieces for the show

Booked potential guests and pitched stories for weekly shows under tight deadlines

Managed and coordinated travel arrangements and wardrobe for guests

Trained and managed production assistants and interns

Team Detroit-Ogilvy, Dearborn, Michigan

Account Executive, March 2010-July 2010

Responsible for Ford Customer Service Department national advertising projects

Assisted with implementation of social media projects

Managed communications and creative work flow in order to meet client deliverables

Presented creative work to clients for approval or modification

Responsible for managing budget and clients invoices

Assistant Account Executive, July 2008-February 2010

Primary account lead for digital project deliverables for Ford Motor Company’s loyalty program

Lead the development of loyalty program dealer and field communications

Assisted with the integration of data projects

Managed teams in the creation of program creative

Executed internal routing and proofing process

Farago and Associates, Berkley, Michigan

Account Coordinator, August 2006-June 2008

Primary client contact for advertising development

Responsible for proofreading magazines and coupon books

Prepared purchase orders for billing purposes

Created book paginations for clients

EDUCATION

Central Michigan University, Mount Pleasant, Michigan

Bachelor of Applied Arts

Major: Integrative Public Relations

Minors: Advertising and Marketing

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