Jeffrey M. Walsh
Parkersburg, WV 26104
Mobile: 304-***-****
Email - *******.*****@********.***
HIGHLY RECOGNIZED INDUSTRIAL MANAGEMENT PROFESSIONAL
Results driven management professional with experience implementing sales
and service strategic objectives and executable plans . Provides
inspirational leadership with strong focus on talent development and
career navigation . Promotes continuous improvement methodology
throughout the business to create expectations of increased effectiveness
and efficiency . Thorough understanding of multiple customer segments and
importance of relevant solutions across a broad customer mix . Excellent
verbal and written communicator proven effective for team building as
well as project leadership and cross-functional dynamics
PROFESSIONAL EXPERIENCE
Grainger Industrial Supply, OH/WV
KeepStock Services Manager, 2010 - Present
Grainger helps customers save time and money by providing them the
right products to keep their facilities up and running. Grainger's
customers are 2.0 million businesses and institutions in 157
countries. With more than 21,446 team members, the Grainger team
works closely with customers to better understand their challenges and
provide cost-saving solutions. Grainger's team members serve customers
around 96,000 times every day through multiple channels. With 2012
sales at $8.9 billion, Grainger is a Fortune 500 company and a
perennial member of Fortune magazine's Most Admired Companies list.
. Led during a challenging economy to deliver 16.4% growth in 2012
. Successful installation of 74 New Onsite Customers and 28 Secure
Machines in past 21 months
. Grew sales from $20.1M in 2010 to $25.3M in 2011
. Recruits, develops, and inspires 14 On-Site Service Consultants
across two state geography
. Supported two OSSC's towards account manager careers
. Assists KeepStock Support Team with several strategic projects,
including mobile iPhone scanning device, KeepStock Secure
qualification process and route optimization process
. Utilize several internal reporting tools to determine business
needs, performance trends, and economic earnings
. Demonstrates a track record of successful internal and external
partner relationship development that assists in the achievement of
sales and operational objectives
. Exhibits cross-functional coaching and feedback with a 360 degree
philosophy to contribute towards development of direct reports,
peers and business leaders
. Develops and participates in cross-functional market leadership
activities
Grainger Industrial Supply, Parkersburg, WV
Branch Manager, 2007 - 2010
. Achieved sales revenues 18% over prior year in the 1st half 2010
. Achieved sales plan in 2007 and 2008 by hiring, coaching,
developing and retaining top-tier team members
. Displaced competition with vendor managed inventory at many key
customer locations
. Developed three staff members to gain promotional opportunities
. Tied Grainger to local community with networking, leadership and
philanthropy as we developed Engage Your Community initiative
across Grainger network
. Successfully led a team of leaders to introduce a standard process
for performance management in 2009 across Great Lakes Region
. Served as a peer mentor for community engagement activities across
Northeast region
. Led branches in district to embrace continuous improvement
initiatives with enthusiasm and passion
. Received 2009 Leadership award for countless examples of team
leadership, achievement of key operational metrics and exceptional
staff development
Jeffrey M. Walsh
378 Valley Mills Drive
Parkersburg, WV 26104
Mobile: 304-***-****
Email - *******.*****@********.***
Grainger Industrial Supply, Pittsburgh, PA
Assistant Branch Manager/Interim Branch Manager, 2004 - 2007
. Achieved Sales Plan in 2005 and 2006 despite challenges at largest
customer (Weirton Steel)
. Developed several key relationships with sales partners as well as
many other internal resources
. Led team to #1 overall branch in market in sales lead generation
. Contributed many successful efforts towards market expansion
business case while also serving Branch as acting branch manager
EDUCATION & DEVELOPMENT
B.A in Organizational Management, Ashford University, Clinton, IA (June
2013)
. Management Training
o Leader As Coach, All Modules, 2009-2012
o Situational Leadership II, 2009
o Leading Change for Managers, 2009
o Coaching for Performance, Inside Out Advantage, 2008
o Targeted Selection, 2007
o Frequent Focused Feedback, 2006
. Sales Training
o Dimension of Professional Selling, 2012
o Core Value Proposition, 2012
o Grainger Value Proposition, 2008
RECOGNITION & ACCOMPLISHMENTS
. Core member of Engage Your Community Initiative and national
deployment team, 2007-2008
. Recipient of 2009 Leadership award for achieving operational
excellence and exceptional staff development, 2009
. Led Regional team towards standardized performance management
objectives, 2009
. Led first Customer Service deployment through the management
system, 2011
. Participant on strategic pillar team, 2011-Present
. 2012 H1 National Winner of "Lead The Way" Performance Driver, 2012
. Selected as Interim District Sales Manager in Central Region by
RSVP, 2012