Administrative Assistant Customer Service
Resume:
Sarver, PA ***** Phone 724-***-****
Cell 724-***-****
E-mail *************@*******.*** Victoria L. Bain
Objective Finding a permanent position where I can utilize my
skills.
Functional Microsoft Office Experience including Outlook,
Summary Word, Excel, Quick Books, Access and some Power
Point.
Order entry using Quick Books, SBT and various
other programs..
Microsoft Office Experience including Outlook,
Word, Excel, Quick Books and Access and some Power
Point.
Data entry and typing (60 wpm). Database
management.
Various other computer software packages including
PIPs (supply procurement program CICL), Tandem Coil
Tracking and ReActs system (track heat production
and scrap movement), Keystone Alloy Blending System
(program used to build charges for primary melting
in ARC furnaces) and Danieli Scrap Blending System.
Extensive and varied office experience including:
Customer Service, Billing, Administrative
Assistant, Receptionist, Departmental Support,
Production Scheduling, Employee Scheduling &
Payroll Management, Human Resource Assistant,
Credit Committee for Allegheny Metals Federal
Credit Union, Data Control Clerk and Computer
Operator, Customer Service Representative
Employment 6/2008 to 9/2012 Sauereisen Corporation,
Pittsburgh, PA 15238
Customer Service Representative
Order Entry using SBT
Interact with customers via e-mail, phone & fax to
ensure accuracy of orders, and obtain payment
information
Prepare paperwork for shipping orders
Quote product pricing
Work with credit department to help new customers
obtain credit
Set up new customers in SBT
Maintain customer files
Track orders and notify customers of tracking
numbers (Excel)
Interact with production to ensure on-time
deliveries
Various other office related duties, filing, etc.
Salary $29,000 per year plus bonuses
3/2007 to 6/2008 Carol Harris Staffing, New
Kensington, PA 15068
Temporary Administrative Assistant/Order Entry
Specialist
Administrative Assistant and Receptionist, Order
Entry using Quick Books & SBT, Customer Service
Representative
Salary $12.50 per hour
Temporary position
10/2006 to 11/2006 HollyPointe Development/Office
Link
Temporary Administrative Assistant/Bookkeeper
Administrative Assistant and Receptionist, Billing
using Quick Books Salary $8.50 per hour
Temporary position
7/2006 to 2/2007 Specialized Staffing, Inc.
Butler, PA 16001
Temporary Administrative Assistant/Clerical Worker
Clerical II-VI, Inc.
Personnel Office Receptionist, Butler County
Memorial Hospital
Administrative Assistant, Butler County Chamber of
Commerce
Salary between $9.00 and $8.50 per hour
9/2004 to 9/2005 Specialized Staffing, Inc.
Butler, PA 16001
Temporary Administrative Assistant/Clerical Worker
Administrative Assistant, Receptionist, Customer
Service Representative
Salary between $7.95 and $13.00 per hour depending
on assignment
Temporary positions
2/1/2001 to 4/2005 Buffalo Twp. Giant Eagle
Sarver PA 16055
Night-Stock Clerk
Stock HBC products, change price tags and block
aisles. Assist customers with locating merchandise.
Salary between $7.00 and $8.00 per hour depending
on scheduled work hours
Part-time job
6/29/72 to 6/30/2004 Allegheny Ludlum Steel
Brackenridge PA 15014
Charging & Scheduling Clerk
Set-up Charge Orders for the ARC furnaces according
to chemical aims and available scrap and raw
materials.
Coordinate the scheduling of scrap and raw
materials for melting in four ARC furnaces
according plans of Production Control and Raw
Materials Superintendent.
Provide direction and plans for Associate
Supervisors and Weigh masters.
Notify Raw Materials Manager, scrap expeditors of
scrap and raw material needs.
Order scrap deliveries according to melt plan.
Previous Salary -- $3,784.00 per month - currently
retired.
Education 9/97 to 7/2001 Duquesne University Pittsburgh, PA
Communications and Professional Leadership
Various Computer Software and job performance
enhancement classes through Allegheny Ludlum Steel
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft Publisher
Newsletter Writing
Pre-Foreman Training
Various other workshops
References Diane Rutkowski - PH: 724-***-**** (cell)
Debby Campbell - PH: 724-***-****
Jacque Shea - PH: 404-***-**** (work)
404=205-8989 (home)
Contact this candidate