Customer Service Sales Representative

DeeAnne C Leber

815-***-**** *****.*******@*****.***

Objective With my dedication, creativity, motivation and broad

spectrum of skills such as customer service,

organization, and coordinating projects, I feel I

will bring professionalism and positivity to any

opportunity that may arise.

Skills and

Qualities Proficient in Windows and Macintosh

Experienced with Microsoft Office Applications

Familiar with Adobe Photoshop and Illustrator

Experience Gary Lang Auto Group

Business Development Center

McHenry IL

March 2012 to September 2012

Made outbound customer satisfaction calls to

determine if the sales experience was enjoyable

Relay any negative feedback to management to ensure

customer satisfaction is always achieved

Take incoming customer calls regarding our vehicles

and provide them with information on availability,

price, etc.

Confirm next-day appointments through phone and

internet sales leads

Greet customers on Saturdays and direct them to a

sales representative for assistance

Disney's Contemporary Resort

Merchantainer

Walt Disney Company, Orlando FL

August 2011 to January 2012

Assist guests with any questions they may have and

complete their purchases.

Stocking the store that I am assigned to.

Handling money, including money drops at the end of

the day.

Creating magical moments

Gary Lang Auto Group

Business Development Center

McHenry IL

October 2010 to July 2011

Kathryn's Bridal and Dress Shop

Bridal Consultant

McHenry IL

January 2008 to June 2009

Provide friendly and professional guest service to

brides, bridal party, and prom-goers

Retrieve dresses for brides based on their tastes

and budget and re-racking dresses that were not

selected.

Maintain organization of the store including gown

racks, shoe closet, and garters.

Education College of Lake County and McHenry County College

Associate in Arts in Progress

McHenry East Campus High School

High School Diploma

McHenry, IL

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