Customer Service Representative

Melissa Hauer

*** ******* *** ******* ******* ***77 386-***-**** (cell) *************@*****.***

Objective I would like to find a position where my customer service skills and friendly upbeat personality can

be utilized

Experience Technical Service Representative

December 2011 - February 2012 Alorica, Palatka, Putnam

Assist customers get internet activated

Assist customers troubleshoot internet connectivity

Send a technician out to location

Customer Service Representative

December 2010 - April 2011 PRC/Alorica, Palatka, Putnam

Walk customers step by step inputting information into an online interview

Provide step by step instructions resolving errors

Cashier

October 2010 - November 2010 McDonalds, Interlachen, Putnam

Receive payment, take orders, fill orders.

Restock front lobby, sweep/mop floors.

Cashier

August 2009 - August 2010 Hitchcocks Interlachen, Putnam

Ring grocery orders, bagging, receive payment

Clean register area

Customer Service Representative

April 2007 - August 2008 PRC Palatka Putnam

Telemarketing, customer service.

Assist customer with billing, contact doctors about insurance plan.

Cashier

June 2005 - April 2007 Krystals Palatka Putnam

Take orders, receive payment

Restock lobby, sweep/mop.

Education First Coast Technical College, St Augustine Florida

August

[Degree obtained]

[Special award/accomplishment]

Interests [Briefly list interests that may pertain to the type of the job you want.]

References References are available on request.

Contact this candidate