Manager Project
Resume:
Mohammad Asif Malek
***** ********** *****, *********, ** - 20850, USA
*********@*****.***
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PROFESSIONAL SUMMARY
.17 years experience in Database Management with Insurance (GEICO),
Banking/Financial (Wells Fargo), US Federal Government (Census Bureau),
Telecommunication (AT&T Wireless/Convergys), Global Online Library (OCLC)
and Air Lines (Delta Air Lines)
.Over 7 years of management experience (Database Operations Manager, Sr.
Systems Manager, Sr. Technical Manager, Technology Manager) managing up to
36 diversified, multicultural, global and matrix Database resources
.Experience managing both virtual and offshore (India) database resources
.Worked on multiple IT projects, vendors and vendor selection processes
.Coordinated multiple simultaneous project initiatives and implementations
.Managed budget allocation and vendor management (Microsoft, Oracle, IBM,
Quest)
.Experience supporting DEV, TEST, UAT, PROD, BCP, 24*7 on call pager
rotations, global applications, OLTP and Data Warehouse environments
.Worked in partnership with other executive and senior managers in
managing, planning, developing and supporting highly complex IT systems
.Experience coordinating and facilitating high profile management and
decision making meetings, design reviews, conference calls and
presentations
.Hands on experience with Oracle and Sybase databases on UNIX platforms.
Management experience supporting Oracle, Sybase, DB2/UDB, MS SQL and MySQL
databases on UNIX (AIX, SUN, HP), LINUX (Redhat, SuSe), Windows server
(2000, 2003, 2008) and VMWare
.Management experience supporting Agile/Scrum and J2EE Architecture with
Web, Business, Report and Security/OID Tiers
.Worked closely with different cross functional groups like Project
Management (PMO), Application Development, Architecture, Data Modeling,
UNIX/LINUX/VMWare/Windows support, Network Engineering, ETL, Business
Intelligence, Change Management, Finance, HR and AUDIT/PCI/SOX
EDUCATION
.MBA, Information Systems - 2002, Georgia State University, Georgia, USA
http://www.gsu.edu/
.BBA, Management Information Systems -1996, University of Georgia, Georgia,
USA http://www.uga.edu/
CERTIFICATION
ITIL v3 Foundations Certified
NATIONALITY
Citizen of the United States of America
PROFESSIONAL EXPERIENCE
GEICO (Maryland, USA)
http://www.geico.com/
Database Operations Manager (May 2011- Present)
.Manage responsibilities for 36 DBAs, including 4 team leads, supporting
all distributed databases (Oracle, MS SQL, DB2/UDB) and data warehouses for
GEICO insurance
*Manage budget allocation and vendor management (Microsoft, Oracle, IBM,
Quest)
*Work in partnership with other executive and senior managers in managing,
planning, developing and supporting highly complex and business critical IT
systems
*Participate in executive and senior management meetings regarding budget
planning, project planning and progress, system architecture design
reviews, operation and governance procedures and in development and
discussion of various infrastructure processes and standards
*Manage daily work prioritization and conflict resolution for the team
*Address all HR related issues for team members
*Conduct performance evaluation reviews of team members
*Conduct interviews for hiring new full-time and contract employees
*Provide necessary analysis & reporting of Organizational "Key Performance
Indicators (KPI's)" and other operational metrics on a routine basis
*Lead effort to work on System Performance, SLA (Service Level Agreement),
BCP (Business Continuity Plan) and AUDIT/SOX/PCI compliance
*Team supports Oracle (10g, 11g), MS SQL (2005, 2008) and DB2/UDB (9.7,
EEE) databases and data warehouses on UNIX (AIX), Linux (SuSe), Windows
(2003, 2008) and VMWare platforms
*Team supports some 300 Oracle, 70 DB2/UDB and 4000 MS SQL databases and
Oracle RAC, Oracle Streams, Oracle DataGuard, MS SQL clustering, Log
shipping, DB2/UDB partitioning (EEE)
*Team supports around 100 active projects, audit, maintenance/development
and 24*7 online database applications
.Largest environment 70 TB (compressed), DB2-EEE Enterprise Data Warehouse
on UNIX (AIX)
Census Bureau, Dept Of Commerce (Contractor-ICS-Nett, Maryland, USA)
http://ics-nett.com/
Sr. Systems Manager (December 2009 - January 2011)
.Managed responsibilities for up to 14 (8 DBA and 6 Middleware) team
members, including team leads, supporting PBOCS application which is a
component of the Field Data Collection Automation (FDCA) computing
architecture supporting the 2010 National Decennial Census for Census
Bureau, Department of Commerce, USA
*Worked in partnership with Federal Government executive and senior
managers in Census Bureau and vendor companies (Oracle, HP, RedHat,
Deloitte & Touche) managing, planning, developing and supporting highly
visible and time sensitive nationwide Census project
*Participated in senior management meetings regarding project plan and
progress, system architecture design reviews, operation and governance
procedures and in development and discussion of various infrastructure
processes and standards
*Managed daily work prioritization and conflict resolution for the team
*Provided technical and motivational guidance and directions to team
members
*Coordinate day-to-day resource and technical support related project
communications with multiple stakeholders
*Communicated and coordinate project schedule, scope and implementation
plan with project managers and stakeholders
*Provided necessary analysis & reporting of Organizational "Key Performance
Indicators (KPI's)" and other operational metrics on a routine basis
*Lead effort to work on System Performance, SLA (Service Level Agreement),
BCP (Business Continuity Plan) and AUDIT compliance
*Team supported Oracle (10g) RAC databases on LINUX (Redhat) platform using
J2EE Architecture on Oracle Apps (Web, Business, Report and Security/OID
Tiers)
*Team supported some 500,000 census workers across the nation during the
peak period of the project
*Largest database 2 TB, 8 nodes Oracle 10g RAC with Streams on LINUX
(Redhat)
OCLC (Dublin, Ohio, USA)
http://www.oclc.org/us/en/default.htm
Sr. Technical Manager (January 2009 - December 2009)
.Worked as Sr. Technical Manager in Systems Management Division with OCLC
(leading global computer service and research organization), Ohio
.Managed responsibilities for 5 senior DBAs supporting global online
database systems (Oracle, MS SQL, MySQL) for computer-based cataloging,
reference, resource sharing, eContent, preservation, library management and
Web services to 72,000 libraries in 112 countries and territories
*Worked in partnership with other executive and senior managers in
managing, planning, developing and supporting highly complex and 24*7
online global database systems
*Participated in senior management meetings regarding finance/budget, HR,
hiring, system architecture design reviews, operation and governance
procedures and in development and discussion of various infrastructure
processes and standards for the organization
*Worked on project initiatives, architecture, design, planning, and
implementation regarding two existing U.S. datacenters and a new European
datacenter to address database scalability, 24*7 online support, high
performance and high availability with Oracle RAC, Oracle DataGuard, Golden
Gate, MS SQL Clustering/Replication, MySQL Multi-Master Replication and
read/write load balancing (F5 load balancer)
*Coordinated multiple simultaneous project initiatives and implementations
*Managed daily work prioritization and conflict resolution for the team
*Addressed all HR related issues for team members
*Identified and developed personal development and training plans for each
team members
*Provided technical and motivational guidance and directions to team
members
*Conducted performance evaluation reviews of team members
*Coordinated day-to-day resource and technical support related project
communications with multiple application/project teams
*Communicated and coordinated project schedule, scope and implementation
plan with project managers and stakeholders
*Provided necessary analysis & reporting of Organizational "Key Performance
Indicators (KPI's)" and other operational metrics on a routine basis
*Lead effort to work on SLA (Service Level Agreement), BCP (Business
Continuity Plan) and AUDIT
*Provided design and development leadership on various internal projects
*Team supported Oracle (10g), MS SQL (2000, 2005) and MySQL (5.x) databases
on UNIX (AIX), LINUX (Redhat, Suse), Windows (2000, 2003) and VMWare
platforms
*Largest database 12 TB, 4 nodes Oracle 10g RAC with DataGuard on LINUX
(SuSe)
Wells Fargo (Maryland, USA)
https://www.wellsfargo.com/about/
Technology Manager (October 2005 - December 2008)
.Managed responsibilities for up to 9 DBAs, including team leads, working
across the country (Maryland, Iowa, San Francisco, Minneapolis, St. Louis)
and offshore (India):
*Managed budget allocation
*Worked in partnership with other executive and senior managers in
managing, planning, developing and supporting highly complex and business
critical IT systems
*Managed daily work prioritization and conflict resolution for the team
*Addressed all HR related issues for team members
*Identified and developed personal development and training plans for each
team members
*Provided technical and motivational guidance and directions to team
members
*Conducted semi-annual and annual performance evaluation of team members
*Provided cost and work duration estimates for DBA resources to internal
Wells Fargo projects
*Coordinated day-to-day resource and technical support related project
communications with multiple application/project teams
*Communicated and coordinated project schedule, scope and implementation
plan with project managers and stakeholders
*Conducted interviews for hiring new full-time and contract employees
*Participated in vendor selection process for multi-million dollar projects
*Worked closely with different cross functional groups like Finance, HR,
Project Management, Application Development, Architecture, Data Modeling,
System/UNIX support, Network Engineering, ETL, Business Intelligent, Change
Management and AUDIT
*Worked on matrix organizational support structure to different line of
businesses
*Participated in system architecture and design review meetings, operating
and governance procedure meetings and in development and discussion of
various infrastructure process and standards for the organization
*Provided necessary analysis & reporting of Organizational "Key Performance
Indicators (KPI's)" and other operational metrics on a routine basis
*Lead effort to work on SLA (Service Level Agreement), BCP (Business
Continuity Plan), AUDIT/SOX
*Provided design and development leadership on various Wells Fargo projects
*Management experience with employee layoffs, immigration sponsorship and
legal issues
*Managed both OLTP and Data Warehouse applications
*Team supported Oracle (8i, 9i), Sybase (12.5), MS SQL (2000) and DB2/UDB
(8.2-EEE) databases on UNIX (SUN, AIX) and Windows platforms
.Managed database resources and database CoE (Center of Excellence) role
for Wells Fargo, India
.Largest database 17 TB, 7 nodes DB2-EEE Mortgage Data Warehouse on UNIX
(AIX)
AT&T Wireless (Contractor-Convergys, Georgia, USA)
http://www.convergys.com/company/company-overview.php
DBA Consultant (April 2002 - September 2005)
.Worked as a consultant as Senior Database Administrator for the billing
applications of AT&T Wireless
.Managed temporary team lead responsibilities for 3 DBAs including offshore
(India) resources:
*Managed team resource allocation for various internal projects
*Managed day-to-day project related communications with clients
*Assisted in annual performance evaluation for team members
*Managed daily work prioritization and conflict resolutions
*Communicated and coordinated project schedule, scope and implementation
plan with clients
*Compiled requirements gathered from user groups
*Conducted interviews on hiring new employees
*Provided design and development leadership on various internal projects
.Managed database project lifecycle; design, development, production
support and maintenance
.Managed database administration, database tuning, backup & recovery,
incremental data feeds and user support for several Oracle (8i & 9i) and
Sybase (12.0 & 12.5) databases on UNIX (SUN, AIX) platforms
.Worked on automation, monitoring and maintenance scripts using shell
scripting
.Worked with database backup tools like RMAN, NetBackup, SQLBacktrack and
Legato
.Supported Oracle partitions and materialized views
.Worked on data load process using Oracle SQL*Loader, Oracle export/import
tool, Sybase BCP tool and customized data load scripts
.Participated in offsite DR (Disaster Recovery) plans and exercises
.Worked on Changed Control Management (CM)
.Mentored junior team members
.Largest database 800 GB, Sybase on UNIX (AIX)
Delta Air Lines (Atlanta, Georgia, USA)
http://www.delta.com/about_delta/index.jsp
Oracle DBA, Software Engineer (July 1996 - April 2002)
.Database Administrator (DBA) with Delta Air Lines. Primary DBA for Market
Profile project. Also primary DBA for Atlantic Excellence project to share
revenues among Delta Air Lines, Swiss Air, Sabena Air Lines and Austrian
Air Lines
.Worked extensively with Oracle database maintenance/support, SQL and
PL/SQL performance tuning on UNIX (HP and SUN) platforms
.Assisted in logical database designing and architecture
.Assisted in logical data modeling
.Assisted in creation and implementation of corporate database standards
and code documentation
.Managed database administration, database tuning, backup & recovery,
incremental data feeds and user support for several Oracle (7.3x & 8i)
databases
.Supported Oracle partitions and materialized views
.Supported Development, Test and Production database environments
.Worked closely with UNIX system administrators for implementing stripping,
monitoring system performance and identifying bottlenecks in the system
(used RAW devices for databases)
.Worked on automation, monitoring and maintenance scripts using shell
scripting
.Programmed PL/SQL code
.Co-Authored a technical Oracle guidebook. This guidebook was used by
Oracle Application Developers within Delta Technology
.Worked as part of SDLC (Systems Development Life Cycle) for "STARS"
project team; project initiation, development, testing and production
implementation
TRAINING
. ITIL v3 Foundations
. Introduction to Rally for Agile/Scrum (Rally Software)
. Project Management (Georgia State University)
. Problem Solving and Decision making skills (Action Management
Associates)
. Communication and Interpersonal Skills (American Management
Association)
. Achieving Extraordinary Customer Relations (AT&T School Of Business)
. Business Communication (AT&T School Of Business)
. Valuing Diversity (Coleman Management Consultants)
. Contributing Team Member (Wilson Learning)
. UNIX fundamentals & UNIX Shell Programming (The Seale Group)
. Client/Server Fundamentals (The Seale Group)
. Object Oriented Analysis & Design (Learning Tree International)
. Complex data models and database design (Oracle Education)
. Oracle 7 & 8i database administration, performance tuning, backup &
recovery (Oracle Education)
OPERATING SYSTEM & SOFTWARE SKILLS
MS Project Visio Internet
MS Office MS Outlook SQL, PL/SQL
Netbackup, Legato, MS Windows 3.x - XP UNIX (SUN, HP, AIX)
RMAN, ERWin, Clearcase
Oracle Sybase Java, C++, ASP
EXPERIENCE WORKING ON PROJECTS WITH OTHER ORGANIZATIONS
Oracle Corporation Microsoft
IBM Deloitte & Touche
Saber Technology AT&T Wireless
SAIC Federal Government (Census Bureau)
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