Customer Service Manager

William E. Brengel

*** ********* *****, ********, ** 02093

Cell: 252-***-**** Home: 774-***-**** Email:

***********@*****.***

Profile

Manufacturing/Engineering executive with hands-on accomplishments across

multiple industries including paper, plastics/polymers, chemicals,

automotive, food packaging and consumer products. Known for delivering

rapid transformations and breakthrough results in all aspects of

operational excellence. Strong ability to quickly assess and develop

talent and to lead and energize others. Passionate champion of lean and

six sigma to enable waste reduction and continuous improvement. Analytical

problem solver with relentless drive to find the root cause and reduce

variation. Multiple M&A experiences with international exposure. Lean/Six

Sigma Black Belt.

Professional Experience

Vacumet Paper (a division of Scholle)

2009 - 2012

Coated and Metallized Paper for Decorative and Functional Packaging

General Manager (2011 - 2012)

> Promoted to manage the P&L and lead the business team for this $70

million business

> Drove EBITDA margin expansion of 12%

> Launched a renewed emphasis on product development and project

management

> Developed the complete business plan (vision, strategy, objectives,

budgets and capital)

> Acted as transition team leader during and after the sale to ARM in

September, 2012

Director, Operations (2009 - 2011)

> Promoted to create a world class manufacturing framework and turn the

business around

> Launched an intense Lean Transformation effort (focused on standard

work, visual factory, cycle time, lead time, change-over time, machine

uptime, TPM, 5s, SMED, VSM, kanban, demand planning, pull systems, labor

and material efficiency, etc.)

> Cut OSHA recordable injuries by 75% and achieved a 20 year site safety

record

> Expanded production throughput by 30% with no capital

> Dramatically improved critical-to-quality processes and reduced claim

costs by $1.1 million per year

> Improved customer service and delivery with on-time shipments rising to

99%

> Led a cultural transformation with a focus on results, project

management discipline, analytical problem solving, employee skills

assessment, training, aggressive performance management, acquisition of

strong external talent and commitment to open communications

Scholle 2008-

2009

Liquid Packaging Solutions (bag-in-box)

Plant Manager

> Led the site serving as sole supplier of syrup bags to CPG customer Coca-

Cola ($65 million)

> Installed a new safety leadership model and achieved a 10 year site

safety record

> Created a 3 year strategic operating plan aligned with business

objectives for growth

> Made thoughtful but swift changes to key leadership positions, and the

overall organization design, in support of the future state vision

> Launched a Lean Transformation effort

> Created a comprehensive skills upgrade program connected to local

community colleges

Contours LLC 2006 -

2007

Entrepreneurial Business

> Start-up and operation of a new business venture

NOVA (formerly Huntsman) 1992 - 2005

Global Chemicals and Plastics/Polymers

VP, Human Resources (2004 - 2005)

> Managed the global HR function serving 15 facilities

> Reduced waste in all aspects of HR and cut fixed costs by 20%

> Launched a renewed emphasis on succession planning and other talent

management initiatives

Director, Operations (2003)

> Brought in to turn around the performance and morale at the largest,

most complex U.S. site

o Including Automotive and Electronics industry product lines

> Reduced plant-wide inventory levels and reduced the cost of poor quality

by over $1.0 million per year

> Greatly improved morale and union relations

> Utilized six sigma techniques to reduce variation and improve material

efficiency

Director, U.S. Manufacturing (2000 - 2002)

> Directly managed 8 sites with 1,000 employees

> Reduced total operating costs by 15% over three years

> Led a lean transformation and built a supply chain capable of weathering

the chemical cycle

General Manager, Specialty Plastics (1999)

> Managed a $150 million business unit (including P&L, product

development and all commercial agreements)

> Directed a cross-functional business team, created the business plan

and budget and established top-line growth and cost-down initiatives

> Launched several new products and scaled the business for both growth

and profitability

Market Director (1996 - 1998)

> Managed the commercial activities of a $500 million plastics business

> Grew the business by 30% in two years through a successful acquisition

and the removal of manufacturing bottlenecks

> Created savings of $15 million through asset rationalization, product

consolidation, price management and inventory reduction

> Key member of the transition team during the sale of the business to

NOVA

Early career roles in process engineering and quality management, with

focus on continuous improvement

Education

Bachelor of Science, Mechanical Engineering - Virginia Tech, Blacksburg,

VA 1985

Bachelor of Arts, Business - Coe College, Cedar Rapids, IA

1991

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