Medical Assistant Customer Service

Tatianna **** Dove Flower Way( San Diego, Ca ***** (

washington 626-***-**** (

********************@*****.***

Medical Assistant

RESOURCEFUL MEDICAL ASSISTANT WITH ACCREDITED TRAINING. EXCELLENT COMMUNICATION

SKILLS AND DEDICATED WORK ETHIC. SKILLED IN TACKLING ADMINISTRATIVE AND PATIENT

ORIENTED TASK IN A FAST PACED MEDICAL OFFICE. EFFECTIVE ABILITY TO READILY ADAPT

TO CHANGING ENVIRONMENTS AND DEMANDS. SKILLS INCLUDE:

-Documentation

-Vital signs

-Patient positioning

-Customer service

-Specimen collection/processing

-Venipunctures

-Wound care

-First Aid

-ECGs

-Prioritizing/managing deadlines

-Organizational skills

-Infection control standards

-Audiograms

-Chart preparation/filing

-ICD 9 forms

-CPT forms

-Medical clinical procedures

-Medical instrument sterilizing

- Patient Scheduling

-Patient Education

- HIPAA & OSHA Knowledge

-Urinalysis

-Visual Acuity

-Injections

-Minor surgery assistance

Education

High School Diploma - Pete Knight High School

Palmdale, CA, 2009

HealthCare Certification

Medical Assistant (MA) - Antelope Valley College, Lancaster, CA

2010-Present

Certified in First Aid & CPR - American Heart Association

2010-Present

Professional Experience

Bus Aide - Student Transportation of America, Palmdale, CA

2011-2012

. Responsible for safety of disabled children

. Making sure children got off at correct stops

. Checking bus routes

. Handling high volume of children

. Monitor activities of children

. Report incidents and mishaps to school

. Cleaning and checking the bus at the end of each route

. Ensuring all safety standards were met

Medical Assistant - Center for Orthopedics and Rehabilitation, Palmdale, CA

2010-2011

. Front office administrative duties

. Responsible for meeting, greeting, and rooming patients

. Insurance verification

. Paraffin wax therapy

. Ultrasound therapy

. Muscle stimulation

. Record filling

. Occasional Cashier duties

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