Project Manager Customer Service

Makenzie Clouse

**** ***** **. ******, ** *****

989-***-**** • *****@*****.***-****.***

Professional Summary

Responsible, detail-oriented professional seeking a position where I can utilize my experience

and skills. Seven years of experience with sales, retail, marketing, and customer service in

which I utilized both written and oral communication skills, problem solving, time

management, and leadership skills.

Education

Associate Degree in Computer Drafting and Design, ITT Technical Institute, Swartz Creek, MI

GPA: 3.93 Sept. 2007-June 2010

Bachelor Degree in Construction Management, ITT Technical Institute, Swartz Creek, MI

GPA: 3.94 Sept. 2010-June 2012

Computer/Software Skills

Microsoft Office: PowerPoint, Excel, Word, Visio, Project Manager, and Outlook

Autodesk: AutoCAD, Inventor, VIS, Civil 3D, Architecture, Map 3D,

Other: Adobe Photoshop, Adobe Illustrator, DeLorme 7 Xmap, Google Earth, Catia V5,

CostWorks

Work Experience

Mid-State Consultants • Senior AutoCAD Technician, Lennon, MI Aug. 2010-

Present

Telecommunications layout, designs, and as-builts

Specialized in Topography maps

Worked in AutoCAD with land bases and GIS maps to map fiber optic routes

Used AutoCAD to design and draft detailed working drawings for construction

Mary Kay Cosmetics • Independent Consultant Oct. 2009-Feb. 2010

Organized and performed Mary Kay Cosmetic parties

Maintained and managed my own business through Mary Kay

Established my own work hours

Strengthen my customer list

Budgeted my own accounts

Received and placed orders

Betty Lou’s Restaurant • Waitress, Vassar, MI Sept. 2005 – Aug.

2010

Trained new employees

Communicated well with customers

Completed opening and closing routines

Administered orders to the food distributors

Popcorn Wagon • Cashier, Frankenmuth, MI Sept. 2003 – Sept.

2005

Conducted popcorn making and packaging

Trained new employees

Conducted opening and closing routines

Managed cash register

Communicated well with customers

Volunteer Work

Habitat for Humanity• Volunteer, Flint, MI May-June

2012

Assisted in the building of Habitat for Humanity projects

Assisted in the organization of construction documents

Assisted in project material take-offs, scheduling, and the review of

construction contracts

Vassar Youth Gymnastics • Instructor, Vassar, MI 2003-2006

Taught 4-16 year olds basic gymnastics skills

Assisted coaching of the Youth Competitive Gymnastics team

Organized routines and workouts

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