Customer Service Project

[Phone number]•[E-mail address]

[Your Name]

**** ********* ******, ************, ** 19153•215-***-****•*.*.********@*****.***

Qiana D. Barriner

Objective

To obtain a challenging, highly motivated, and demanding position that will further enhance my knowledge and

customer care skills, and where I can add value to the system and grow with the organization.

Experience

January 2011 – September

2011 Randstad Staffing/ RecycleBank Project Philadelphia, PA

Customer Care Representative

Answer high volume of incoming subscriber calls

Explain program to and enroll new subscribers

Process reward requests

August 2010 – October

2010 McCallian Staffing/CardioNet Project Conshohocken, PA

Patient Education

Placed outgoing calls to patients to educate on use of heart equipment

Assisted patients in running baseline ECG’s

March 2010 – July 2010

MRI Network/Towers Watson Project Philadelphia, PA

Customer Care Representative

Answered incoming client calls

Educated clients on confidential company security matter

Assisted clients with enrolling in credit monitoring programs

July 2008 –September

2009 The Bulletin Philadelphia, PA

Circulation Customer Service

Trained new employees

[Phone number]•[E-mail address]

[Your Name]

Assisted subscribers in person, via phone, and email

Processed subscriber payments

Education

2011 - Present

Peirce College Philadelphia, PA

Degree in Progress

3.2 GPA

References

References are available on request.

Contact this candidate