Manager Administrative Assistant

Karen Berniece Grove

**** ***** ***** ******* ** 48423

Cell: 810-***-****

***********@*****.***

Administrative Assistant Office Manager

Profile

I am currently seeking full time employment with a company where I can

utilize my managerial experience, office skills, and be an asset to the

company for which I am employed.

Mott Community College Flint, MI

The Real Estate Academy MI

The Detroit Metropolitan Apartment Association MI

Relevant Courses:

Tax Credit Course

Fair Housing Course

State Certified with Real Estate Salesperson License (continuing education yearly)

Communication Skills for Executive Assistants

Professional Office Procedures

Key Skills

Office Office Spreadsheets/Reports Front Desk Reception

Skills: Management Event Management Executive Support

Records Calendaring Travel Coordination

Management

Database

Administration

Comput MS Word MS Publisher

er Skills: MS Excel Windows

One Site

Experience

The Associated Management Company Community Manager 5/01 to 11/12

Rosehaven Manor Retirement Community

Flint, Mi 48507

Rosehaven Manor Retirement Community Office Asst. 10/00 to 5/01

Flint, MI 48507 4/99 to 11/99

Handled multifaceted clerical tasks as the assistant (e.g., data entry, filing, taking rent

payments, answering phones, touring the community with prospective residents,

helping the residents, and signing leases. As the manager of the community; I also

coordinated preventative maintenance & maintenance issues, supervised 6 plus

employees, compiled yearly budget, contracted vendors and approved invoices.

Also, handled resident requests and complaints. I am known for my organizational

skills as well as being responsible, flexible, and trustworthy.

Highlights:

Communicated effectively with employees, residents, and corporate office staff.

Established strong relationships with community to gain recognition for the

community, and effectively achieve results.

Helped coordinate dozens of marketing events that contributed to consistently high

resident levels.

Entrusted to manage office over 6 employees, provided timely, courteous, and

knowledgeable response to information requests; screened and transferred calls,

prepared yearly budget, and payroll.

Earned excellent marks on performance reviews, with citations for excellence in

areas including work volume, accuracy and quality; ability to learn and master new

concepts; positive work ethic; and commitment to providing unsurpassed service.

Wood Haven Senior Community Office Asst. 4/00 to

10/00

5201 Woodhaven Ct.

Flint, Mi. 48532

Highlights:

Front desk, answered phones, greeted guests, helped residents, updated reports, helped in

dining room, etc.

United Insurance Company of America Administrator 4/93 to 3/99

26400 Lasher, Suite 217

Southfield, Mi. 48034

Highlights:

Processed collections from 18 agents, received walk in payments, weekly reports, monthly

reports, answered phones, filed, etc.

References Upon Request

Contact this candidate