Maintenance Manager

MICHELLE HAMBLIN

********.*******@*****.***

CAREER SUMMARY

• Over 17 years of progressive experience in automotive service management, operations, supply and logistics, and

direct supervision of personnel

• Extensive knowledge of Departmental Management, Troubleshooting and Repairing, Customer Support, Monitoring

and Optimization, Planning and Implementation, Training, and Logistical support

• Observed, received, and obtained information from relevant sources and culminated data into valid informational

documents and solutions utilizing Microsoft Office 2007, Professional (Word, Excel, QuickBooks, and Access)

• Recorded status of ongoing maintenance activities and systems implementations, operating times and problems which

occurred, such as down time, and actions taken to rectify deficiencies

• Prepared reports and gathered statistics for owners of dealerships and Ford Motor Company

• Utilizing Microsoft office 2010, Maximo, and Excel 2010.

PROFESSIONAL EXPERIENCE

Fluor Inc. Sharana Afghanistan 864-***-****

Logistic Coordinator Specialist 1 (Nov 2012 to Present)

• Responsible for providing support in tracking Assets, and Personal, update information through Maximo, utilizing

Excel, Word, and Fed Log

• Responsible for all work orders within the department, Maintaining accuracy and compliance of all completed work

orders in a timely manner.

• Tracking Maintenance reports for over 400 Assets for several departments.

Fluor Inc. Bagram Afghanistan 864-***-****

Maintenance Materials Control Specialist 1 (Nov 2011 to Nov 2012)

• Responsible for providing support in tracking supplies and materials through Maximo. Maintain records of orders,

back orders, and inventory.

• Exceptional interpersonal and communication skills. Intermediate computer literacy and skills in MS Office, Excel

2010 and Maximo. Very knowledgeable with the concepts, methods, standards and practices in the areas of receiving and

distribution of material related to Maintenance industry.

• Responsible for all work orders within the department, Maintaining accuracy and compliance of all completed work

orders in a timely manner.

Fluor Inc. Bagram Afghanistan 864-***-****

MICHELLE HAMBLIN

********.*******@*****.***

Maintenance Mechanic Journeyman (Sept 2011 to Nov 2011)

• Responsible for processing items through the distribution system, Requisitioning of material and monitor delivery

dates according to priorities and material availability. Examine material delivered to verify conformance to specifications.

Compile and maintain manual or computerized records, such as material inventory, in process reports, and status and location

of materials. Review schedules and related information and confers with others to determine requirements to identify overdue

materials and to track material. Research and obtained information from relevant sources. Proficient in Microsoft 2010 (Word,

Excel, Maximo, and Fed Log). Design spreadsheets, and forms as required. Process ICR's to identify new material and tools for

ordering.

PROFESSIONAL EXPERIENCE

Billingsley Ford of Duncan; Duncan OK 580-***-****

3505 N HWY 81, Duncan, OK. 73533

Assistant Service Manager (Jan 2001 to 0ct 2010)

Directed and coordinated activities concerned with acquisition of automotive equipment and operation and

•

maintenance of automotive fleet repair and storage facilities by performing the following duties personally or

through subordinate supervisors Coordinated activities of personnel conducting research and testing program on

automotive equipment considered for acquisition based on such factors as operational performance, costs of

operation and maintenance, operational safety, and compliance with environmental laws and regulations Reviewed

and submitted staff proposals for modifications to vendor or manufacturer Directed procurement of all types of

company owned and operated automotive equipment and materials, supplies, and parts required to maintain

automotive equipment, garages, and storage facilities Coordinated automotive repair and maintenance services to

obtain maximum utilization of automotive equipment and prevent operational delays in other departments.

Managed a total number of 14 employees in the Automotive Service Department, carried out supervisory

•

responsibilities in accordance with the organization's policies and applicable laws Responsibilities include

interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance;

rewarding and disciplining employees; addressing complaints and resolving problems. Responsible to read and

interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write

routine reports and correspondence; speak effectively before groups of customers or employees of organization;

solve practical problems and deal with a variety of concrete variables in situations where only limited

standardization exists; interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Clinton Herring Lincoln & Mercury 580-***-****

MICHELLE HAMBLIN

********.*******@*****.***

215 SE Interstate Drive, Lawton OK.

Assistant Service Manager (Jul 1994 to Dec 2000)

• Functions inherent to the running of the service department of a major dealership; shop competency customer

relations, technicians training and certification, oversight of technicians work performance, scheduling, assigning,

and directing work, oversight of work performed by employees; appraising performance; rewarding employees.

• Liaison with Ford Motor Company to assist customers on non warrantable items

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