Customer Service Engineer

JOSEPH M. MACDONALD

Amboy, Illinois *****

Home Phone 815-***-**** Cell 815-***-****

E-Mail: ******@*******.***

I am a licensed, certified, and experienced professional with a passion for

continuous improvement and world class manufacturing, with excellent

troubleshooting, and management skills. I enjoy working with people and

work well in a team environment. I believe in the human potential.

LICENSES / CERTIFICATES / EXPERIENCE

Tool & Die Certificate, Certificate from the U.S. Department

of Labor (Journeyman) (6Yrs)

Licensed Electrician, 1988 to Current (Aurora and Sycamore

Illinois Licenses) #2012-CLEL-146 (24yrs)

Allen Bradley PLC RS Logix 500/MP5/Wonderware (16yrs)

Allen Bradley RS Logix 5000 (1yr)

Hydraulics and Pneumatics (25yrs)

Welding (MIG/SMA/TIG (25yrs)

OMRON PLC (Programming) (CJ1/CS1/CPM2) (6yrs)

HMIs (Touch Screen) Programming (Maple

Systems/Omron/FUGI)(6Yrs)

Motor Drives - (AC VFDs, DC, Servo) (Factory training)

(Experienced) (15yrs)

Industrial Oven and Furnace Controls (Low and high temp.

applications) (6yrs)

Smart Manufacturing Training (Lean) (Continuous Improvement)

Heavy industry experience (Hot Steel Forging) (6yrs)

Journeyman Status - (Electrician, Tool and Die, Welding)

EDUCATION

DeKalb High School

Kishwaukee College - Manufacturing Technology

COMPUTER SKILLS

Microsoft - Excel/Word/Visio/Access/Outlook

Turbo CAD

CMMS

TRAVEL EXPERIENCE

Traveled to Mexico and China to assist with machine

installation.

JOSEPH M. MACDONALD

Amboy, Illinois 61310

Home Phone 815-***-**** Cell 815-***-****

E-Mail: ******@*******.***

EMPLOYMENT

Cyl-Tec, Inc., Aurora, Illinois (Rehired after a 1yr layoff.) 3/1/11 -

Present

Plant Engineer - (A hands on position)

. Saved Cyl - Tec, Inc.$52,000.00 on annual energy costs.

. Design and programming automation/PLC/HMI

. Design and troubleshooting of existing mechanical and hydraulic

systems.

. Train and supervise maintenance personnel.

. Licensed electrical contractor on behalf of Cyl-Tec, Inc.

James Hardie, Peru, Illinois 2/1/10 - 3/1/11

Electrician (Heavy Industrial)

. Finding root cause and troubleshooting with Allen Bradley Control

Logix 5000 and Wonderware.

. I improved $ efficiency and saved downtime by redesigning and building

a new hot wire for the laminator.

. Instead of waiting hours and days for repair parts, I fabricated new

repair parts on several occasions for a significant $$ savings on

downtime.

. A key member of the maintenance team responsible for repairs and

maintenance for all machinery and equipment such as conveyor systems,

hydraulic components, machine control, more.

Cyl-Tec, Inc., Aurora, Illinois 8/13/05 - 9/25/09

Plant Engineer

. Developed and implemented a reliability program to reduce downtime to

less than 5%.

. Programmed Omron and Allen Bradley PLC's and HMI's.

. Trained and supervised maintenance personnel.

. Acquired an Aurora Electrical Contractor's license to save $$ on

outside contractors.

. Designed, built and implemented automated processes to improve

efficiency.

. Designed and implemented 3 new production lines.

. Reduced energy use and demand charges by 20%.

JOSEPH M. MACDONALD

Amboy, Illinois 61310

Home Phone 815-***-**** Cell 815-***-****

E-Mail: ******@*******.***

Diamler Chrysler, Belvidere, Illinois (Bartech Technical Services

3/21/04-4/2/05) (Chrysler 4/3/05-8/7/05) (On temporary assignment

through G-Tech.) 10/26/09 to 1/31/10

Satellite Stamping Division

Trades Supervisor (Responsible for 15 to 30 employees)(Heavy Industrial)

. Assisted troubleshooting automation using, MP5, Logix 5000, and

Wonderware.

. Maintained a good personal working relationship with the UAW officials

and members.

. Assisted with troubleshooting of machinery. (Electrical, Hydraulics,

and Pneumatics)

. Organized projects and interfaced with outside contractors and

suppliers.

. Worked with team members to improve efficiency and reduce down time.

. Assisted with new equipment installation.

. Implemented cost savings and used CMMS to maintain equipment

reliability.

. Constantly strived to improve the manufacturing process.

. Implemented Smart Manufacturing (Lean) principles and methods within

the department.

Power Mac Industries, Dixon, Illinois 1/1/95 - 3/1/04 (Heavy

Industrial)

Owner

. An Industrial Service Repair company. Building special machines,

machine controls, as well as on site industrial machine repair.

DeKalb Precision Industries, DeKalb, Illinois 1991-1995

Tool and Die Maker

. Quoted jobs, customer service, designed and built automated machinery,

machine installation.

. Die repair.

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