Engineer Sql Server

Scott Keith Caquelin

**** ******* **** *********, ** 21229

443-***-**** / ab84h9@r.postjobfree.com

Past/Present Clearances: Suitability Clearance through OPM and ATF - Current

US ARMY Top Secret Clearance – Expired

OBJECTIVE: To acquire a permanent position in the private or government IT sectors where my skills

can be utilized and developed in a challenging and rewarding environment.

Summary of Qualifications: A Microsoft Certified IT Professional (SQL Server 2008), with seventeen

years of professional experience and education in supporting Wintel systems . Years of experience in

systems monitoring, software scripting and distribution as well as systems support, administration and

engineering. Proven skills in problem solving, communications and client interaction. Excellent customer

service skills through a strong work ethic and desire to please.

PROFESSIONAL EXPERIENCE

Systems Engineer - Temp 01/12 – 09/12

CSC – Computer Sciences Corporation – Internal Revenue Service - Lanham, MD

• Installing/Configuring Windows Server 2003/2008, SQL Server 2005/2008, Symantec Backup

Exec and other applications on new physical and virtual servers to be placed at taxpayer sites for

audit purposes.

• Managing the removal and disposal of servers from taxpayer sites when audit is completed or

hardware is retired.

• Developing scripts to automate systems administration tasks using DOS Shell, VBScript and

PowerShell.

Systems Administrator – Temp 04/11 – 09/11

General Physics Corporation - Elkridge, MD

• Supporting commercial and federal clients’ Learning Content Management Systems within

Windows Server 2008 R2, Red Hat Linux & Sun Solaris environments.

• Development of Virtual Lab environment in VMware ESXi 4.1 consisting of a Windows 2003

PDC, Active/Active/Passive SQL 2008 Cluster on Windows 2008 R2 Servers, Windows XP

Workstations, implementing AD, DHCP, DNS, WINS, Group Policy, Windows Deployment

Services & Windows Search 4.0.

Systems Engineer 04/05 – 10/10

Verizon Business Inc. / MCI Inc. - Beltsville, MD

• Support of Microsoft SCOM and NetIQ AppManager Systems Monitoring Infrastructure

consisting of 100+ Windows Server 2000/2005/2008 clustered servers running Microsoft SQL

2000/2005 and AppManager 6.0/6.5/7.0 for the purpose of monitoring server resources,

databases, third party applications, as well as web-based URL monitoring.

• Third Tier Support for NetIQ AppManager client agents on 5,000+ Windows, UNIX, Linux &

Solaris based client servers.

• Experience with implementation of VMware ESXi 4.1 Virtual machines, Windows based DHCP

and DNS.

• Provide 24x7 support through on call rotation.

• Escalate NetIQ application issues, when appropriate, to developer and manage the resolution of

such issues.

• Deployment of patches and upgrades to NetIQ infrastructure.

• Develop and maintain internal documentation pertaining to the monitoring infrastructure and

third tier support of monitoring client agents using change management ticketing systems.

• Automating systems administration through Shell, Visual Basic and PowerShell using WMI.

Key Accomplishments:

• Implemented NetIQ AppManager 7.0 Infrastructure and assisted in the migration process of client

machines from AM 6.0/6.5 to AM 7.0 environment.

• Developed on call support documentation for resolving typically seen infrastructure issues.

Systems Software Scripter 10/02 – 04/05, 06/98 – 04/00

RSIS Inc. at Social Security Administration - Woodlawn, MD

• Scripted software programs in an application development environment for automated software

distribution using D.O.S. Shell Scripting, Microsoft SMS Installer and Visual Basic for the

installation, (re)- configuration, and removal of software and system settings on

WindowsNT4/2000/XP/2003 Servers and Workstations through automated software distribution

to 2,000+ Servers/100,000+ Workstations nationwide.

• Created and distributed packages through Microsoft SMS Administration 1.2, 2.0 & 2003.

• Determined technical feasibility of desired tasks requested from all branches of SSA. Created a

means by which to accomplish such desired tasks through automation and software distribution.

• Experience in writing, testing and debugging computer software.

• Created and maintained a multitude of server and workstation base images.

• Maintained agency’s network with latest InocuLAN anti-virus signature files through automation.

Key Accomplishments:

• Was a key participant in the migration of the entire agency’s cc:Mail 6.02 Server Farm to

Exchange Server 5.5 and all of their 100,000+ cc:Mail Client users to Outlook97. This was done

entirely through automation from the installation of Exchange and creation of post offices to the

migration of users, inboxes, contacts and personal folders.

• Co-developed standard operating procedures as well as standard programming modules for use in

automated software distribution.

Systems Engineer 07/00 – 10/01

Corillian Corporation – Portland, OR

• Implemented online banking systems into financial institutions. Installed and configured

Microsoft Clustering, Windows NT4/2000 Advanced Server, Networking components, Microsoft

SQL Server 7/2000, Internet Information Server 4/5, as well as Corillian’s Voyager and Control

Center software packages on Compaq/HP/Dell Rack Server Systems.

• Maintained system integrity, implemented software upgrades, and performed data migration.

• Implemented and maintained virtual private networks between Corillian and out of state client

sites.

Key Accomplishments:

• Implemented online banking system for a “Top 5” bank head-quartered in the mid-west that had

no prior online banking system and was expecting an immediate client usage of 850,000 with an

expected one million within the first year.

• Stepped in to help with two different Credit Union clients that were dissatisfied with the

performance of their online banking systems and the level of service being received by Corillian.

Flew out to sites for face to face, resolved issues, reassured clients of our dedication, saved

contracts from being cancelled, re-established good relationship with clients.

Wide Area Network Systems Engineer III – Team Lead 02/97 – 06/98

Nations Bank - Baltimore, MD

• Led the LAN/WAN Engineer team for the Mid-Atlantic Region, providing technical support for

all LAN/WAN and systems operations. Duties included engineering and support of over 210

Microsoft Windows and Novell Netware servers primarily on Compaq Proliant Print/File Servers.

• Project planning and implementation of file server upgrades and patch management.

• Developed, maintained, and tested disaster recovery plan. SAA and SNA Gateway support to

mainframe.

• Responsibilities also included 24/7/365, on-call local and remote support over entire region.

• Use of TCP/IP, IPX, ODI protocols to install and configure servers, workstations, bridges, routers

and gateways.

• Working with IBM Tokin-Ring as well as Ethernet networks using source routing protocols.

• As Team Leader, took responsibility to initiate and implement needed projects to enhance systems

productivity.

Key Accomplishments:

• Organized and implemented rebuild of all Servers throughout region. Determined hardware and

software configurations for rebuild, participated in and lead team to implement seamless,

overnight hot-swap rebuilds. The results of which brought our “uptime” from an average of 88%

to 99.9% for six straight months after rebuild project was completed. For this, the department was

given published recognition from CEO of Nations Bank for outstanding service.

Computer Systems Administrator 12/96 – 02/97

Nations Bank - Baltimore, MD

• As a Technical Consultant for Oltronics Inc., reorganized, stabilized and maintained back-up and

restore procedures and operations for 60 Server Wide Area Network located throughout the

Baltimore/Metro area.

• Administration of Back-ups and Restores using Arcserve 4.02/6.0.

• Determining upgrade path for hardware used for back-ups and restores such as migrating from

Adic 8000/8008 to Compaq DLT 10/20s & 15/30s.

• Planning and integrating upgrades in software such as Arcserve 4.02 to Arcserve 6.0.

• Migration of new hardware and software for the purpose of consolidating the back-up operations

for reduced points of human contact and reduced points of failure.

Key Accomplishments:

• Refined backup procedures to such a degree that a full-time position was no longer required for

this job. Procedures could be tasked to systems engineers requiring only an hour or so a week of

their time. This development promoted me to the Systems Engineer position listed above.

Computer Systems Technician / Administrator 05/96 – 11/96

RTKL Associates Inc. - Baltimore, MD

• Maintained hardware & software on a 300+ CAD / Administrative workstation network for

prestigious architectural firm.

• Hired primarily to assist network manager in upgrade of 300+ workstations from DOS/Windows

for Workgroups environment to WindowsNT Workstation 3.51 while network servers were being

upgraded from Novell to WindowsNT.

• Performed network administrative tasks such as network back-ups, archives, and restores of files

and projects.

Military Experience

11th Special Forces Group (Airborne) United States Army Reserves, Ft. Meade, MD 1991 - 1994

Record Telecommunications Center Operator, Specialist E-4, Top-Secret clearance.

• Setup, operated, maintained, and dismantled Top-Secret mobile crypto-communications centers

consisting of specialized, proprietary electronic equipment and laptop computers.

EDUCATION / TRAINING

Certifications:

Microsoft Certified IT Professional - DBA (SQL Server 2008); Microsoft Certified Technology Specialist

(SQL Server 2008); Certificate, Electrical/Computer Engineering R.E.T.S, 1996

Additional Training:

Microsoft Systems Center Operations Manager 2007; Managing Microsoft Systems Management Server

2003; Microsoft Networking Essentials for MCSE; NT Server 4.0 for MCSE; NT Workstation 4.0 for

MCSE; Novell IntranetWare 4.11 for CNE

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