Customer Service Sales

Location:

Posted:

March 26, 2013

J ames Hamrick

Career Objective

United States Army veteran looking to obtain a position as an Account Manager/Sales in which my strong

dedication to the development of customer relationships and an organization where my high degree of enthusiasm

can be fully utilized.

Specialized Skills

Army veteran, customer service, team leader, human resources, sales, time management, management experience,

strong communication skills, knowledge of multiple databases and computer systems

Microsoft Word, Excel, PowerPoint, Access, Publisher and Outlook

Education

Texas State University – San Marcos, TX

BSRA, August 2012

Brookhaven Community College – Dallas, TX

General Studies, May 2009

Professional Experience

Harder Concepts – Assistant Manager / Bartender, April 2008 - Present

Scruffy Duffies

Assisted in the management of daily operations for a $3.5 million bar/restaurant. Responsibilities include daily

opening and closing procedures, providing an excellent customer service atmosphere, handling cash reserves

valued at $3,000, processing reports at the end of night and preparing sales statements.

Zen Bar & Lounge

Serving customers in a timely manner with precision and respect. Opening and closing duties. Always

maintaining and positive and professional attitude towards customers.

The Den – General Manager/Bartender, March 2011 – May 2012

Managing daily operations for a $450,000 business. Responsible for marketing strategies that increased sales by

15% over the last quarter of 2011 and the 7% in the first quarter 2012. Maintaining nine employee schedules.

Accounts payable. Weekly cash deposits. Handling customer issues and needs. Confirming all licenses and

certificates are valid and updated.

Fastenal – Outside Sales Representative, January 2007 – January 2008

Soliciting new business for newly opened branch. Maintaining monthly relationships with all customers. Being

knowledgeable of all vendor and customer information. Handled customer issues and concerns for all assigned

accounts in a timely and professional manner.

Oncor Electric Delivery - Field Service Representative, May 2003 – January 2007

Restored electricity to customers within a given district. Handled customer questions and concerns on a daily

basis. Maintained a high level of safety and never lost a work day because of an accident or injury.

United States Army – Squad Leader, January 1998 – June 2006

Lead two squads while serving in Iraq without the loss of equipment or injury to personnel. Served as a rifle team

leader and trained soldiers on job responsibilities and expectations. Managed individual files and prepared power

point presentations for company officers.