Customer Service Administrative Assistant
Resume:
SuzAnn Chatman
**** ***** ***. *** *****, CA ****3
***********@*****.***-****.***
OBJECTIVE:
I strongly desire to develop my drafting career in the design, architectural, and manufacturing environments.
I am also skilled in Sales and Customer Service in person and via Telecommunications and the internet.
With the diversity learned in my trades, I intend to increase my value to a company in need of a detail-oriented team
member with concern for their client and motivation to improve sales and service for the company.
EDUCATION:
National University
San Diego, CA 92123 02/2013-06/2013
Help Desk Analyst Online Student
ITT Technical Institute 09/2008 – 02/2010 San Diego, CA 92123
Associate of Science Honors Student - GPA-3.9
Computer Drafting and Design
Michigan State University 1994-1995 & 1999-2000 East Lansing, MI 48825
Civil Engineering Undergraduate
Member of the Society of Women Engineers
SOFTWARE:
AutoCAD: 2008, 2009 & 2010
Studies in Electrical Drafting 2010
Microsoft Office Suite: Word, Excel, Power Point, Access, Outlook, Mail
SKILLS:
College Level Mathematics: Algebra I & II, Geometry I & II, Calculus I & II, Physics I & II, &
Universitariate Math Theory
Collegiate Level Internet Research
Professional Transcriptionist
Natural Sketch Artist and Detailed Hand Drafter
SuzAnn Chatman
3890 Logan Ave. San Diego, CA 92113
***********@*****.***-****.***
DESIGN SKILL SUMMARY:
Develops detailed design drawings and specifications both with and without using computer-assisted
drafting (CAD) equipment
Computes mathematical formulas to develop and design detailed specifications for components using computer-
assisted equipment
Can locate files relating to specified design projects in an AutoCAD database library
Able to load software programs onto a computer
Records and organizes completed drawings and data
Examines schematics and supporting documents to develop, compute, and verify specifications for drafting data,
such as:
I. II. Dimensions III. Tolerances
Configuration of parts
Modifies and revises designs to correct operating deficiencies or reduce production problems
Consults with engineers and professionals to discuss and interpret design concepts.
EMPLOYMENT:
Merchant Resource Group, Inc. 09/2006 – 10/2007
Escondido, CA 92025
Sole Proprietor of Home –Based Office, EscOcean Services
Set Appointments for business owners to receive discounts on processing costs
Sold Card Processing Equipment
ITT Technical Institute 05/2009 – 01/2010
San Diego, CA 92123
Federal Student Finance Assistant
Bookstore Librarian/ Shipper/ Distributor
Computer Room Assistant
Test Prep Services, Inc. 01/2010 – 03/2010
Escondido, CA 92025
College Prepatory Software Consultant
G.E.M. Maintenance & Construction, Inc. 06/2010 – 09/2012
San Diego, CA 92113
Administrative Assistant (2010)
Client Document Service (2010-2012)
Heavy Cleaning Tech (2010-2012)
Office Manager (2010)
Executive Svc. Administrator (2010-2012)
Scheduler (2010-2012)
El Cajon East County Business Center 07/2010 – 08/2010
El Cajon, CA 92020
AutoCAD Technician
Mind Treasures
San Diego, CA 92123 10/2011-03/2012
Volunteer Math Teacher, Grades 3-5
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