Human Resources Management

RICHARD J. MILLER

***** *. ***** ******

Overland Park, Kansas 66213

*******@*********.***

913-***-**** O / 913-***-**** C

SUMMARY

Experienced business professional with broad leadership background

in labor relations, human resources and operations management.

Extensive experience and a record of accomplishments in maximizing

corporate, team and individual performance through management of

the labor relations environment. Generalist expertise includes

employee and labor relations, risk management, workers'

compensation, staffing, compensation, benefits, training,

development, safety, security, EEO/AA and OSHA. MS Office

proficient.

EXPERIENCE

WEST HILLS HOSPITAL AND MEDICAL CENTER, West Hills, California

2012-08/12

Director, Labor and Employee Relations

Responsible for all labor relations and employee relations

functions in a multi-union facility (SEIU).

Turned around extremely bitter relationship with the union

Successfully resolved significant employee issues

Successfully resolved several issues previously scheduled

for arbitration

Investigated and recommended course of action on employee

relations issues

Advised management on all labor matters

INTERNATIONAL ARCHITECTURAL GROUP LLC, Monterey Park, California

2008-06/11

International Architectural Group was an international $350

million, privately held, manufacturing company with over

1500 employees in 24 locations in the US and Canada.

Human Resources and Risk Management Consultant

Responsible for all human resources functions, labor relations,

employee relations, risk management, compensation, safety,

training, unemployment and workers' compensation, benefits and

mail room, EEO/AA. HRIS.

Chief spokesperson for five collective bargaining agreements

(Teamsters, Carpenters and Glaziers), including concession

bargaining

FMCS mediator said that we made the best company

presentation to a union that he had ever seen

Developed business continuation plans prior to each

negotiation

Developed and implemented company-wide labor strategies

Developed and maintained business relationship with union

leadership

Trained managers on the negotiation process

Initiated, developed and implemented labor relations

training for all locations

Flawlessly handled plant closings, downsizings and staff

reductions in the US and Canada

Teamed with managers to successfully resolve labor issues

Successfully handled numerous EEOC, legal and NLRB issues

Reviewed/rewrote all policies and procedures for compliance

with state and federal laws

Provided counsel and guidance on federal and state labor

laws and NLRB issues

Developed management/labor committees

Worked with management and union to successfully resolve

grievances

Provided direction and counsel on contract interpretation,

disciplinary and grievance procedures

Redesigned and implemented performance appraisal program and

reward system

Initiated, designed and implemented company-wide wellness

program (classroom and on-line)

Reduced recordables at all locations, with many to zero

Initiated, developed and implemented employee improvement

process

WEBSTER UNIVERSITY, Ft. Leavenworth, Kansas and Kansas City,

Missouri 2006-2008

Adjunct Professor, Academic Advisor

Taught graduate level courses to Command General Staff College

(CGSC) officers (US and International) and other students.

Courses included: Employment and Labor Law, Labor Relations,

Staffing, Compensation and Career Management. Provided career

direction, choice of major, class choices and counseling for CGSC

officers (US and International).

RICHARD J. MILLER

PAGE 2

DRAKE BEAM MORIN, INC., Overland Park, Kansas

1996-2006

Managing Consultant

Provided strategic human resource solutions in employee selection,

development, retention and transition for companies ranging in

size from 100 employees to Fortune 50. Managed projects of

various size and scope. Facilitated individual and

group training sessions. Advised and counseled managers on

managing change. Assisted clients with career decision making.

P&L responsibility for Kansas City area office (5+ state

territory). Managed staff upwards of 20.

Coached and mentored persons at all levels in individual or

group settings

Assisted companies with business activities during merger,

acquisition and integration process

STUART HALL COMPANY, INC., a Newell company, Kansas City, Missouri

1994-1996

Vice President Human Resources

Responsible for all aspects of human resources for the division

manufacturing, warehousing and distribution facility (UPIU).

Chief spokesperson for five year contract with 2+ lump sums

and major management-friendly language changes

Reversed antagonistic relationship with union

Teamed with union to restore safety program/initiative

Reduced lost workdays from 1800 to zero recordables

Teamed with union on joint labor relations (FMCS) training

for all supervisors and union representatives

Saved $85,000 by renegotiating medical insurance with the

union

Won all five EEOC cases and sole NLRB case

Reduced workers' compensation costs 50%

Teamed with other functional areas to improve communication,

trust, morale and performance of workforce

Initiated and implemented train the trainer programs

Led development and implementation of policies and

procedures

DESA INTERNATIONAL, Bowling Green, Kentucky

1991-1993

Vice President Human Resources

Responsible for all aspects of human resources for the corporate

office, three manufacturing locations (SMW) and sales

offices in Canada and Europe.

Chief spokesperson for three year contract with 4% total

package increase

Developed business continuation plan

Strengthened relationship with union leadership

Led development and implementation of policies and

procedures

Initiated and implemented selection and retention process

which improved hiring and reduced turnover

HOOVER GROUP, Aluminum Products Division, Charlotte, Michigan

1986-1990

Division Manager Human Resources

Responsible for all aspects of human resources for the division

office and three manufacturing locations: Charlotte,

Michigan (UAW), Franklin, Georgia (non-union) and Clanton, Alabama

(IAM).

Developed strong business relationship with union leadership

Partnered with union to rejuvenate safety committee and

reduced lost time accidents 71%

Conducted concession bargaining

Hired replacement workforce

Teamed with UAW leadership for the first ever joint

management/union RTK training

GENERAL DYNAMICS, Troy, Michigan

1983-1986

Industrial Relations Department, Lima, Ohio

Chief, Industrial Relations

Supervised labor relations and employment functions for

3000+ employees

Chief spokesperson for four collective bargaining agreements

(hourly and salary, UAW, UPGWA)

Teamed with union leadership to improve M1-A1 main battle

tank structure/performance

EDUCATION

L.L.M., Employment and Labor Law, Wayne State University

J.D., Michigan State University (formerly Detroit College of Law)

B.S., Management and Administration, Indiana University

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