Human Resources Manager

Carla

Vasquez

*** * ***** **. ***#**

(cell) 917-***-****

New York, NY 10040

**************@*******.***

Summary

Human Resources professional with experience managing a range of human

resources programs, services and functions. Strong understanding of

union/non-union environments, employee laws, and benefit plans. Excellent

track record of being a proactive and responsive team member.

Experience

New York City Health and Hospitals Corporation - Generation + Network-

Harlem Hospital Center, New York, NY/Lincoln Medical & Mental Hospital

Center, Bronx, New York

Labor Relations Associate 2010 - Present

. Labor/Employee Relations. Provide guidance and support to 2500 managerial

and union staff members on all aspects of human resources including

policy and procedures, collective bargaining agreements and the

progressive disciplinary process. Responsible for resolving issues

related to misconduct and contract violations. Investigate and draft

Step I(A) determinations and recommendations for civil service staff

grievances and disciplinary actions. Additionally, represent the Network

at Step II and Step III of the grievance and disciplinary processes, and

before the Office of Administrative Trials and Hearings (OATH).

Negotiate, draft and implement settlement agreements for grievances and

disciplinary action.

. Communications and Training. Assist in developing communications and

training tools for management, e.g., helped create and facilitate Human

Resources Leadership Training 101, which provides managers with clear

guidance and training on facility policies and procedures. Answer Manager

& Employee questions on a daily basis.

Human Resources Assistant ( Certified Clerical Associate) 2007-2010

. Benefits administration. Administered employee benefits programs for

Hospital staff and coordinated benefits matters on behalf of the

facility; processed benefit applications.

. Records Management. Improved methods of record keeping. Handled personal

& confidential information. Audited performance evaluations. Entered

performance evaluations data into HR database. Assisted departments

throughout Hospital with evaluation process.

. Employment & Recruitment. Prepared and posted new job opportunities.

Responded to applicant and employee inquiries. Screened job applications

for position requirements. Assisted with processing new employees.

Assisted in all Human Resources' areas.

INTERNSHIP

Nyack Hospital, Nyack, New York

Intern July 2005-October 2005

. Administration. Analyzed market research to create weight loss program.

Translated weight loss program handouts into Spanish. Provided

administrative support for the Department. Recorded all department

meetings on patient & community education. Assisted with workplace health

screening.

EDUCATION

Southern Connecticut State University, New Haven, CT- Bachelor's of Science

Skills

Microsoft Office; HRIS database; Internet; Peoplesoft; Awaiting PHR

Certification exam

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