Medical Assistant Customer Service
Resume:
PHILIP PEARCE PEARSON
*** ********* *** *** **** BRONX, NY 10473
********@*****.***
OBJECTIVE:
To secure a medical assisting position in a reputable medical facility that can utilize my skills, hardworking attitude and
provide opportunities for professional and personal advancement within the facility
SKILLS:
• Proficient with various computer applications such as MS Word, Excel, PowerPoint.
• knowledgeable in Medisoft-Patient Accounting
• knowledgeable in E-clinical works
• Skillful in the clinical and administrative duties of a Medical Assistant
• Excellent in Human Relations
• CPR and First Aid certified, valid until 2013
• Security Guard License
• Medical Assistant Certification
• Certified Phlebotomist
EDUCATION:
Sanford-Brown Institute, New York, New York 02/2011- 03/2012
Medical Assistant Certificate Program
Completed an intensive 900-hour program comprised of theoretical and practical applications of essential Medical
Assisting skills which included the following:
• Administrative Skills – Medical Office Procedures, Health Insurance Claims Processing, etc.
• Clinical Skills – Taking Vital Signs, Assisting in Physical Examinations, Biomedical Waste Disposal,
Electrocardiography, Clinical Asepsis and CPR.
• Laboratory Skills – Phlebotomy (Finger Sticks and Venipunctures), Smear Procedures, Urinalysis, and
Specimen Collection
• Medical Terminology, Anatomy and Physiology, and Pharmacology.
University of Ghana, Accra,Ghana 05/2009
Degree in Humanities
EXTERNSHIP EXPERIENCE
Essen Medical 502 East Tremont, Bnx, NY 2/2012 - 3/2012
Medical Assistant
• Recorded vital signs for all patients
• Cleaned, disinfected and sterilized medical instruments
• Performed EKG's on 5-7 patients per day and venipunctures on 10-15 patients per day
• Administered various intradermal, intramuscular and subcutaneous injections
• Handled all laboratory paper work which included ICD-9 coding
• Laboratory techniques included biopsies and separation of plasma from serum form frozen specimen
• Stocked all examination rooms with supplies and medications
• Ordered medical supplies
• Performed PFTs to see if a patient had asthma
• Collected and sent out laboratory specimens
• Informed patients of their lab results
• Administrative duties included scheduling appointments and answered the phone
• Administered injections such as PPDs and B-12
• Completed requisition forms for LabCorp and Quest Diagnostic
EMPLOYMENT HISTORY:
Essen Medical Associate
Medical Assistant Bronx, New York 3/2012 - 01/2013
• Interview patients to obtain medical information and measure their vital signs, weight, and he ight.
• Show patients to examination rooms and prepare them for the physician.
• Record patients' medical history, vital statistics and information such as test results in medical records.
• Prepare and administer medications as directed by a physician.
• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
• Contact medical facilities or departments to schedule patients for tests or admission.
• Perform general office duties such as answering telephones, taking dictation or completing insurance forms.
• Inventory and order medical, lab, or office supplies and equipment.
• Perform routine laboratory tests and sample analysis.
• Set up medical laboratory equipment.
• Keep financial records and perform other bookkeeping duties, such as handling credit and collections and
mailing monthly statements to patients.
• Performed EKG's on 10-12 patients per day and venipunctures on 10-15 patients per day
• Stocked examination rooms with supplies and medications
Woodbury Auotmotive Company Bronx, New York 01/2010 - 06/2011
E-commerce / Data Entrier
• Provided exceptional customer service when receiving orders from client
• Acted as Trainer whenever needed
• Shipped and received orders through the company's website
• Answered multi phone lines
• Inventory taken
Honor Guard Security New York, New York 11/2009 - 03/2010
Security Officer
• Acted as Loss Prevention officer
• Patrolled and protected state and private properties
• Provided a safe environment for all patrons
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