Paula Thorn

**** ***** ****** ****

Morgantown, WV 26508

304-***-****

February 13, 2013

To Whom It May Concern:

In regard to the open Director, Human Relations you have posted on the

Talent Desk site, I am very interested in the opportunity. Perhaps after

reading this letter and resume, you will agree we have a mutually

beneficial reason to meet. My credentials include:

~12 years of human resources, administrative and budget management in

a healthcare setting.

~24 years of supervisory experience

~5 years of event promotion and management

~Extensive computer skills.

~Diverse industry background.

As Manager in Human Resources I have been responsible for all facets of

Human Resources, most recently focusing on employee relations, recruitment

and HRIS functions. I partner with our departments to strategize their

recruitment needs on a more proactive basis as well as advise them when

employee issues arise. I also handle investigating issues, handling

grievances, and ensuring compliance with all federal and state regulatory

bodies. I believe my experience will fit well with this position to build

strategic partnerships with leadership and other areas in regards to

building a high performing team.

The position sounds like an outstanding opportunity, and I would welcome

the chance for an interview to discuss your needs and outline my strengths

in person. You may reach me at 304-***-****.

Thank you for your time and consideration of my resume, and I look forward

to speaking with you.

Sincerely,

Paula A. Thorn

Paula A. Thorn

1414 Point Marion Road, Morgantown, WV 26508

304-***-**** home - 304-***-**** mobile - ab83x1@r.postjobfree.com

OBJECTIVE

To obtain a position in upper level human resource management.

EDUCATION

Masters of Business Administration August 18, 2000

West Virginia University, Morgantown, WV

Bachelors of Science, Business Administration August 23, 1993

West Virginia University, Morgantown, WV

~ Specialized in Human Resource Management

MEMBERSHIPS

2000 - present Member, Society for Human Resource Management,

Tri-State SHRM Chapter & Northern WV SHRM Chapter

SKILLS

Computer Software

Databases: Access, Dbase, FoxBase, Rbase and Progress

Programming: Basic, TruBasic, Progress, Wylbur and

MacStar(Telecommunications)

General: MS-Word, Excel, PowerPoint and WordPerfect

Graphics: Publisher, MacDraw, Corel Draw, QuarkXpress and

PhotoShop

HRIS/Payroll/Accounting: UltiPro, Genesys, Open 4, Repertoire-

Ensemble, ADP, Quickbooks & Quicken

Internet: FrontPage

Personal

Organizational, Time Management, Attention to Detail and Problem

Resolution

EMPLOYMENT

Manager, HR Compliance, Information Systems & Services

December 2011 - Present

WVU Healthcare, Morgantown, WV May 2000 - Present

West Virginia University Hospitals

Faculty Practice Plan for WVU Schools of Medicine & Dentistry and

WVU Hospital

~ Manage and administer succession planning functions.

~ Manage and administer all regulatory and compliance

functions.

~Administer Affirmative Action Plans for both WVU Hospital

& University Health Associates

~HR Chapter liaison and contact for Joint Commission

~Respond to DOL, Human Rights, DHHR and other regulatory

agencies requests or investigations

~Develop and maintain reports for Federal, State and

corporate reporting

~ Manage the Human Resources Information System.

~Develop programming as needed by Human Resources or

Payroll

~Primary liaison with Vendor in initiation of Contracts

and Maintenance Agreements

~ Manage, develop and present various training modules for

supervisors and employees with respect to

succession planning or regulatory issues.

~ Develop, inform and present reports to Vice

President and Senior Management with regards to Human

Resources related metrics, trends, developments, regulations

and issues.

~ Supervise HRIS Analyst and other HR Office Staff.

~ Develop and maintain budgets for HRIS system, as

well as the succession planning and regulatory areas of HR.

Manager, Employment & Employee Relations May

2000 - December 2011

WVU Healthcare, Morgantown, WV May 2000 - Present

University Health Associates

Faculty Practice Plan for WVU Schools of Medicine & Dentistry

~ Manage and administer recruitment and employment functions

for support staff vacancies.

~Develop and implement recruitment strategy

~Develop and maintain recruitment budget

~ Manage and administer the employee relations' functions

with managers, supervisors and employees.

~Develop policies and procedures for corporation

~Consult with supervisors and employees on policy

interpretation, implementation and disciplinary issues

~Manage and monitor Leave of Absences

~Manage and drive the Grievance Process

~Develop and maintain reports for Federal, State and

corporate reporting

~Investigate and respond to Labor Agencies on behalf of

UHA

~ Manage the Human Resources Information System and UHA

Website.

~Develop programming for new categories needed by Human

Resources or Payroll

~Primary liaison with Vendor in initiation of Contracts

and Maintenance Agreements

~Develop and maintain Website with up-to-date information

for employees and potential employees

~ Manage, develop and present various training

modules for supervisors and employees with respect to

employment or employee relations' issues.

~ Develop, inform and present reports to Vice

President and Senior Management with regards to employment

and

employee relations related trends, developments,

regulations and issues.

~ Supervise Employment Representative, Human

Resources Coordinator, Human Resources Assistant and

Employment Assistant.

~ Represent UHA at various career fairs to increase

visibility for recruitment.

~ Conduct seminars at vocational, technical and

area schools on resume and interview preparation.

Business Manager

RACER PRODUCTIONS - Racing Event Promotions Jan. 1995 -

May 2000

RACER X ILLUSTRATED - National Racing Publication

Morgantown, WV

~ Administer all personnel procedures for West Virginia and

California Offices.

~ Manage all staff assignments and deadlines.

~ Administer payroll, accounts receivable and accounts

payable.

~ Administer marketing and sales strategies for magazine.

~ Develop compensation structure and benefit package for

company.

~ Develop personnel procedures and policies.

~ Primary employee relations contact.

~ Primary contact with industry leaders, sponsors and

clients.

~ Initiate sponsorship contracts and requirements.

~ Coordinate event organization and public relations.

~ Manage event/series information on all clients, industry

leaders and sponsors.

~ Implement computerization of all event information and

tracking profit/loss.

~ Assist owner with cost containment and expense reduction.

Human Resources Consultant

ANKER ENERGY CORPORATION, Morgantown, WV Jan. 1995 - Jan. 1998

Coal Industry

~ Develop and provide training on Compensation and Benefits

Administration.

~ Consult on Pension, 401(k), and insurance benefit

management.

~ Consult in reorganization of company and retraining of

staff.

~ Consult in developing new policies, procedures, and

information system pertaining to Human Resources.

~ Consult on implementation of new payroll and HRIS system.

Compensation & Benefits Administrator

ANKER ENERGY CORPORATION, Morgantown, WV Sep. 1993 - Dec. 1994

Coal Industry

~ Primary personnel manager for four independent companies.

~ Administer benefits and pension plans including 401(k)

loan processing, distribution processing,

premium tracking and insurance changes.

~ Administer payroll for each company.

~ Administer new employee orientation and benefit

enrollment.

~ Develop new employee orientation and benefit sessions.

~ Develop personnel action processes, pension processes and

personnel reports.

~ Maintain personnel files for all companies.

~ Maintain executive compensation, fringe benefits and

reimbursements.

~ Maintain highly confidential information with regards to

salaries and personnel matters.

~ Consult with company presidents with regards to staffing

needs, changes and compensation.

~ Conduct market analysis of industry to keep Anker's salary

structures competitive.

~ Coordinate Employee Assistance Program with outside

vendor.

~ Assist with Wellness program and company functions.

Supervisor, Information Services

WEST VIRGINIA UMVERSITY, Morgantown, WV Sep. 1987 - Sep.1993

Federal Government Grant

~ Supervise staff of 16 full and part-time employees.

~ Conduct hiring of new employees with Environmental

Services division.

~ Conduct performance appraisals of staff.

~ Administer cost recovery account for supplies, inventory

and equipment.

~ Manage data integrity for order processing, correspondence

and customer contacts.

~ Develop data entry procedures and processes for orders,

correspondence and contacts.

~ Develop & maintain reporting spreadsheets to track $3

million grant by state and federal line items.

~ Develop & maintain personnel tracking system for grants by

task.

~ Develop monthly, quarterly and annual reports for EPA on

grant and task status.

~ Assist accountants with grant management, budgeting and

tracking.

ACCOMPLISHMENTS

~ By implementing new recruitment strategies and partnering

with supervisors, successfully decreased turnover from 17.52% in

May 2000 to 11.17% at end of Fiscal Year 2010-2011 while

staffing increased by 9%.

~ Streamlined internal processes for recruitment and payroll

with University Health Associates.

~ Created and report on HR Metrics and benchmarks related to

recruitment and turnover to Management Team.

~ Increased UHA's visibility with the community by

participating on various advisory boards and attending

more career fairs. Additionally, created a website for

University Health Associates to increase visibility regionally

and nationally for recruiting purposes.

~ Developed a partnership for increasing LPN applicants with

METC by starting an externship program.

~ Developed partnerships with State and Regional Physician

Assistant program for increasing our applicants by setting up

clinical rotation sites for the students to get hands-on

experience.

~ Leading the implementation effort for a new HRIS system

for WVU Healthcare.

~ Developed and implemented online Reward & Recognition

system for Customer Service Initiative.

~ Computerization of Racer Productions and Racer X

Illustrated.

~ Incorporation of Filter Publications, LLC, parent company

for Racer X Illustrated including the

establishment of a California branch.

~ Increased sponsorships for various Racer Productions

events/series from $100,000 to over $1.5 million.

~ Consulted with the Chief Executive Officer, Executive Vice

President and Chief Financial Officer at Anker

Energy regarding the reorganization of the Corporate

Office to restructure positions and implement layoff

processes of several Executives, including development of

executive severance agreements and packages.

VOLUNTEER/COMMITTEE ACTIVITIES

2010 - present Member of the SHRM National Taskforce on

Measures & Metrics Standards

2010 - 2012 Member of the WVU Healthcare Integration

Communication & Change Management Team

2010 - 2012 Member of the WVU Healthcare Integration Human

Resources Team

2010 - 2011 Member of WVU Health Sciences Center Strategic

Planning Committee for Business Practices,

Facilities and IT

2008 - present Vision for Our Children Committee - Area

Business Professionals & County Commissioners

2008 - present Planning & Development Committee - Employer

Recruitment Network

2007 - present Chair, Employer Advisory Committee -

Morgantown Area WorkForce WV

2004 - 2010 Team Leader, Reward & Recognition Team - WVU School

of Medicine, UHA & WVU Hospital Customer Service Initiative

2000 - present Advisory Board Member, School of Nursing -

Fairmont State University

2000 - present Advisory Board Member, Health Occupations -

Monongalia County Technical Education Center

2000 - present Advisory Board Member - West Virginia Junior

College (Bridgeport & Morgantown)

PROFESSIONAL REFERENCES

Robert Schreiber, Executive Director & Senior Associate Dean, Faculty

Recruitment

WVU Healthcare

304-***-****

Kathy Mathess, Recruitment & Retention Specialist

WVU Healthcare

304-***-**** x79335

Rhonda Blizzard, Administrator

Department of Medicine, SOM

304-***-****

Contact this candidate