Kristy M. Medina

** ******* ******● Framingham, MA 01702

508-***-****

ab83wx@r.postjobfree.com

Customer Service Representative

A self-motivated and determine worker with excellent communication and interpersonal skills that is

eager to utilize secretarial experience and yearning to work within a business, or medical office to gain

more experience, and ultimately contribute to this company’s success.

Skills

• •

Bilingual in Spanish and Answering busy 6-line switch

English board

• •

Excellent customer service Data entry, word processing,

and organizational skills and typing

• •

Computer proficiency Ability to work independently

• Great attention to detail

Education

Assabet Valley Technical High School, Marlborough, Massachusetts

High School Diploma, August 2002- May 2006

Job Experience

Accounts Receivable Specialist, SimplexGrinnell, Westminster, Massachusetts

July 2011- December 2011

• Manage account receivables for 700+ accounts across the United States

• Achieve a minimum of ninety daily outgoing collection calls

• Investigate and resolve billing and account discrepancies

• Contact delinquent customer to secure payment

Pharmacy Technician, Ameridose, Westborough, Massachusetts

July 2010- May 2011

• Assisted with training of new employees

• Responsible for charting of daily activities in designated areas as well as inventory

• Strong pharmaceutical calculations

Medical Secretary, Heart Center of MetroWest, Framingham, Massachusetts

July 2009- July 2010

• Accountable for scheduling appointments and special procedures for patients

• Liable for billing and patient referrals

• Obligated to receive and greet patients politely to leave a positive impression

References

Furnished upon request

Contact this candidate