Customer Service High School
Resume:
Kimberly Pates
**** ****** ****** **********, ** 71229 Phone: 318-***-****
Email: ab83w0@r.postjobfree.com
EXPERTISE:
Customer Service
1.Customer Service: 7 years of customer service experience in a retail and office
environment.
2.Organizational Skills: Can effectively prioritize and coordinate multiple assignments and
tasks according to their level of importance.
PROFESSIONAL EXPERIENCE
Express Check Advance, Bastrop, LA
Customer Service Representative October 2012 to present
Accomplishments:
• Assist customers with inquires about accounts
• Issued payday and title loans to assist customers with financial hardship
Universal Care, Monroe, LA
Direct Service Worker May 2008 to August 2011
Accomplishments:
• Assist elderly with everyday living
City of West Monroe
Americorp, West Monroe, LA
Mentor, May 2010 to August 2011
Accomplishments:
• Assist children with after school tutoring
• Environmental
Toys R Us, Monroe, LA
Cashier November 2009 to October 2010
Accomplishments:
• Assisted in the development of displays and merchandise. Followed schedules
provided by the store management team.
• Communicated product information to customers in an effective manner.
• Maintained a professional appearance on the sales floor.
• Performed necessary customer service functions and check-outs when needed.
Super One Foods, Bastrop LA
Cashier, Aug 2005 to 2008
Accomplishments:
• Performed necessary customer service functions and check-outs when needed.
• Restock food on the shelf
Dr. Trejo, Bastrop, LA
Receptionist, May 2004 to Aug 2004
Accomplishments:
• Assisted in the planning and preparation of walk-ins and scheduled doctor’s visits
• Provided word-processing and secretarial support in order to maintain efficiency
• Answered all incoming calls and handled caller’s inquiries whenever possible.
• Re-directed calls as appropriate, and took adequate messages when required.
• Greeted, assisted and/or directed visitors and the general public to areas of the office.
• Updated Kid Med records
• EDUCATIONAL/APPLICATION SUMMARY
ULM: Major, Finance (May 2012)
Delta High School: High School Diploma (May 2006)
Application Software: MS Word, Excel, PowerPoint
REFERENCES AVAILABLE UPON REQUEST
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